Job Description

About Us

Keynetics is a dynamic, fast-growing technology company based in the south of the Midlands. We provide innovative solutions that help our clients streamline operations, drive digital transformation and improve financial performance. We're proud of our collaborative culture, and we believe in empowering our people to create meaningful impact for both our clients and our business.

The Role

We are seeking a proactive and client-focused Account Manager to join our successful team. You will be responsible for managing a portfolio of our existing clients, building and nurturing strong, long-lasting relationships. Your goal is to ensure customer satisfaction, drive account growth, and act as a trusted partner who helps our clients succeed with our technology.

Key Responsibilities

Relationship Management: Serve as the primary point of contact for a portfolio of key accounts, fostering strong relationships at all levels of the client's organization. Growth and Upselling: Identify and pursue opportunities to upsell and cross-sell additional products and services, driving revenue growth within your accounts. Customer Success: Work closely with clients to understand their business needs and ensure they are getting maximum value from our solutions. Internal Collaboration: Coordinate with our technical, support, and sales teams to deliver exceptional service and resolve any client issues in a timely manner. Strategic Planning: Develop and execute strategic account plans to align with client objectives and company goals. Reporting: Track and report on account metrics, performance, and forecasts to internal stakeholders.

What We're Looking For

Experience: A proven track record in a B2B sales or account management role, ideally within the technology or FM sector. Communication Skills: Excellent verbal and written communication skills with the ability to convey complex technical information in an easy-to-understand way. Problem-Solving: A proactive and analytical mindset with the ability to identify client needs and provide effective solutions. Interpersonal Skills: Natural relationship-building skills and the ability to influence and negotiate effectively. Tech Savvy: A strong interest in technology and the ability to quickly grasp and explain our products and services. Location: The company is based in the Midlands BUT the role will be mainly remote working with some travel to client sites across Europe and a once a month visit to our office in the Midlands.

What We Offer

Competitive Salary: A base salary of 30,000-35,000, plus a commission structure with realistic on-target earnings of 50,000+. Career Progression: A clear pathway for career development and opportunities to advance within the company. Excellent Benefits: Comprehensive benefits package, including pension scheme, and a generous holiday allowance. Dynamic Work Environment: Work with a friendly, supportive, and highly talented team in a fast-paced and innovative environment. Remote Working: Enjoy a flexible, remote working model that balances work and life.

Ready to make an impact?

If you are a motivated Account Manager with a passion for technology and building strong client relationships, we would love to hear from you.

To apply, please use Indeed to send your CV and a brief cover letter explaining why you are the perfect fit for this role.

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Benefits:

Company pension
Work Location: Remote