Job Description

Position:

Account Manager

Reporting to:

Account Management Lead

Location:

London

Hybrid role:

3 days a week from our London office & 2 days working from home

Full time: Full time

Expected hours of work:

Monday - Friday 37.5 hours

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Ready for a challenge?

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Then Just Eat Takeaway.com might be the place for you. We're a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

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Join Just Eat for Business, the driving force behind Just Eat Takeaway.com's corporate catering solutions. As an Account Manager, you'll be the trusted advisor and first point of contact for our clients, shaping their experience every step of the way. You'll nurture existing relationships, welcome new clients, and uncover growth opportunities using our diverse food solutions.


We're looking for a proactive and relationship-focused Account Manager to join our Unmanaged Accounts team. This high-impact role leans into high-volume outbound calling and rapid relationship building, helping clients unlock the value of our platform. Success will be defined by your ability to engage decision-makers, offer tailored solutions, and convert interest into repeat business.

These are some of the key ingredients to the role:

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Make regular, high-quality outbound calls to clients from provided contact lists, aiming to exceed 100+ connected client calls per month. Develop rapport quickly with decision-makers, understanding their catering needs and delivering real value. Match clients with the right catering partners and services using a consultative, benefit-led approach. Confidently work on larger deals, leveraging strong relationships to get them over the line and maximize customer spend. Train customers to use the Just Eat for Business platform effectively, ensuring they're confident and self-sufficient, including potential on-site meetings. Share relevant insights with your Team Lead to inform planning and strategy for your segment. Use HubSpot and other tools to manage accounts, track interactions, and monitor performance. Support other account managers and coach Junior AMs, aiming to be a dependable go-to AM for the Unmanaged team. Bring energy, positivity, and a can-do spirit to a dynamic team that celebrates success and supports one another.

What will you bring to the table?

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Previous experience in a sales, account management, or customer success role is strongly preferred. Outstanding communication skills, comfortable having meaningful conversations via phone/video, email, and in-person; persuasive and confident. A natural people-person with high emotional intelligence who knows how to turn connections into commercial wins. A self-starter who thrives in a fast-paced environment, juggling priorities while staying detail-oriented. Commercially minded with an understanding of value drivers and a hunger to convert opportunities into results. Comfortable using Google Suite, Excel, and CRM platforms like HubSpot. A team player who uplifts those around them and contributes to a fun, supportive team environment.

At JET, this is on the menu:

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Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

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No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We're committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering?

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Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.


Are you ready to take your seat? Apply now!