As a key member of the Danish Crown Foodservice division, you are responsible for managing customer relationships, ensuring customer satisfaction and acting as a liaison between the customer and the company.
You will build and maintain strong, long-lasting relationships with a portfolio of customerss, working to understand their needs and challenges, and finding solutions to meet those needs.
You will play a key role in driving business growth by nurturing existing customer relationships, identifying opportunities for upselling or cross-selling, pursuing new business opportunities and value maximisation through strategic market placement.
Responsibilities and attributes
Business Development
Identify and pursue new business opportunities, including cold-calling and attending trade exhibitions to expand customer base
Follow strategic sales plans to meet monthly and annual sales targets
Conduct market research to stay informed about industry trends, competitor activities and customer needs
Client Relationship Management
Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction
Act as the primary point of contact for key customers, conducting regular performance reviews and addressing customer needs
Sales Execution
Present products or services in a structured and professional manner to potential customers
Negotiate contracts, pricing and delivery terms with buyers and managers to close deals
Monitor sales performance metrics, aiming to meet or exceed targets
Reporting and Analysis
Support the preparation of detailed sales forecasts, market activity reports and financial analysis to inform decision-making
Provide feedback on customer preferences and market trends to support product development and marketing strategies
Collaboration
Work closely with internal teams (e.g., product, marketing, operations) to ensure seamless project implementation and alignment with customer expectations
Deliver initiatives in line with key customers and Danish Crown strategy
You must be based in England in a suitable location to maximise customer visits across the region
Strong commercial awareness with the ability to analyse financial data (e.g., profit margins)
Excellent communication, negotiation and interpersonal skills to build trust with clients and stakeholders
Proficiency in using digital tools such as CRM software for managing client data effectively
Proficiency in Microsoft office suite (Word, Excel, Powerpoint, Access)
Proactive, resourceful and self-sufficient
Works collaboratively with others
Generates enthusiasm in others
Balances own interests and others
Seeks to understand different perspectives and include others
Identifies and seizes new opportunities
Displays a can-do attitude even in challenging situations
Persists in accomplishing objectives despite obstacles and set-backs
Quickly and decisively takes action in fast changing, unpredictable situations
Shows initiative in demanding situations
Sets demanding goals and has high standards
Learns quickly in new situations
Experiments to find new solutions
Follows through on commitments
Views mistakes as opportunities to learn
Seeks new approaches to solve problems
Seeks assignments that stretch themselves beyond comfort zone
Gains trust and confidence of others easily
Models high standards of honesty and integrity
Demonstrates behaviour aligned with company values
Leads by example
Supports a positive and motivating work environment
Education or experience required
5+ years of proven commercial experience with ability to work independently in a competitive environment, with a strong track record of meeting or exceeding sales targets.
An established network in the UK market, preferably within a Regional or Local Foodservice trading environment
Relocation Statement
* This position is not eligible for relocation assistance
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