Account Manager

London, ENG, GB, United Kingdom

Job Description

About Us


PetsPyjamas is the UK's #1 dog-friendly travel platform, offering curated stays at pet-welcoming hotels, cottages, and B&Bs and is part of the Luxury Leisure Group. With ambitious growth plans, we're on a mission to make travel more accessible for pet lovers, led by a passionate, dog-friendly team based in Shoreditch.

Overview


We're seeking a commercially driven

Account Manager

to support and grow our portfolio of hotel and cottage partners. The ideal candidate will possess strong leadership skills and a passion for sales, with the ability to communicate effectively with clients and internal teams. You'll be the key contact for existing properties, focused on maximising performance, securing exclusive offers, and driving revenue through strong relationships and negotiation.

Key Responsibilities



Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded Utilise Salesforce/or a similar CRM to manage client accounts, track interactions, and analyse sales data for informed decision-making Onboard and curate new property partners Manage and optimise property performance to meet revenue targets Negotiate rates, availability, and marketing opportunities Resolve issues related to pricing, availability, or guest experience Deliver regular performance reporting and insights to partners Collaborate with Sales and Marketing to drive conversion and visibility Ensure partner alignment with our dog-friendly ethos

Experience



2+ years in a sales or account management role

within an online travel business is essential Strong proficiency in Salesforce or similar CRM systems is highly desirable (Channel Managers a plus) Excellent communication skills, both verbal and written, with the ability to build rapport with clients at all levels. Ability to analyse data effectively to inform strategic decisions and improve client satisfaction levels. A proactive approach to problem-solving with a focus on delivering exceptional service.
If you are passionate about fostering client relationships and driving business success, we encourage you to apply for this exciting opportunity as an Account Manager.

Job Types: Full-time, Permanent

Pay: 32,000.00 per year

Benefits:

Company pension Employee discount Work from home
Schedule:

Monday to Friday
Experience:

Account management: 2 years (required)
Work Location: Hybrid remote in London EC2A

Application deadline: 04/07/2025

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.uk will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3281828
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    London, ENG, GB, United Kingdom
  • Education
    Not mentioned