Job Description

Job details

---------------

Date posted

08/05/2025

Application closing date

31/05/2025

Location

Scunthorpe

Salary

Package

Contractual hours

36.5

Basis

Full time

Job description

Role

-

Account Manager

Location

-

Scunthorpe, North Lincolnshire, DN16 1XA

Salary

- Competitive

Pattern of Work

- Days

What you need to know about the role

This role focuses on developing and implementing strategic account plans for a portfolio of international wire rod customers. The aim is to enhance value creation for British Steel while improving customer satisfaction.

The position involves managing a diverse portfolio of international customers, products, and supply chain solutions. The post holder will play a key role in driving the commercial success and growth of the Wire Rods business, influencing account performance both in the short and long term.
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Key Responsibilities:

Develop and execute account plans, identifying opportunities to secure sales while implementing pricing strategies to maximise profitability across hubs and supply chains.


Take ownership of customer management, overseeing account planning and market development. In collaboration with Regional Account Managers (RAMs), build strong customer relationships based on a deep understanding of their strategies and needs to optimise value extraction for British Steel.
Act as the primary UK liaison for customers and RAMs, leading the account team, including Customer Service, Technical Services, and credit management functions, while driving initiatives to enhance customer satisfaction
.

Contribute to demand forecasting by preparing demand plans and tracking delivery progress to align with customer requirements and stock targets.

Coordinate with Supply Chain and Operations teams to manage day-to-day capacity adjustments for assigned accounts.

Work closely with the sector Marketing team to identify new opportunities, refine value propositions, and enhance customer communication strategies within the sector.
Engage with both internal and external stakeholders to ensure customer feedback is acknowledged and acted upon effectively.

What we need to know about you

We're looking for a candidate with the following qualifications and skills:

Qualifications and Experience:

A university degree is preferred but not mandatory. Proven experience in a sales environment is essential. Exposure to international markets is an advantage. Understanding of complex supply chain processes is beneficial. Strong ability to conduct and prioritize business analysis.
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Person Specification:

Essential:

Strong influencing skills, effective at engaging both customers and colleagues across all levels. Exceptional interpersonal, analytical, and project management abilities, with a creative mindset for identifying new business opportunities and growth strategies. Must reside within a commutable distance of Scunthorpe or be willing to relocate.

Desirable:

Prior experience in the steel industry is advantageous but not required.

What we can offer you

We know our employees are our greatest asset and alongside the great benefits packages we offer, we continue to invest in their careers by providing a huge range of training and development opportunities.




Whatever your stage in life, you'll find a range of benefits to complement your work-life balance. The benefits you'll enjoy include:
Defined contribution company pension scheme 27 personal annual leave days + statutory bank holidays Life Assurance A comprehensive Company sick pay scheme Health Cash Plan via our partnership with Simply health Employee Assistance Programme Family friendly benefits including enhanced maternity, paternity, and adoption leave.

What you need to know about us

British Steel is a leading European steel manufacturer, supplying premium long products around the world.


We take great pride in our history and heritage. Not many companies can claim to have generations of families dedicating their working lives to one company, one industry. Steel gets into your blood, and this drives the passion of our people. And these 2 values deliver our third value of performance - making the products our customers want now and in the future.

British Steel has a bright future and we want you to be part of it.

British Steel is an armed forces friendly company, and we actively encourage applications from ex-Armed Forces Personnel, Reservists, Armed Forces Veterans and military spouses/partners.

For more information about us and our journey please visit - www.britishsteel.co.uk.

How to apply

Internal candidates please apply for this role by logging in to your ESS account.



External candidates can apply by clicking on the

'apply online'

button.