Job Description

Job Title:

Account Manager

Location:

Office-based Watford

Salary:

Competitive basic salary + uncapped sales commission (OTE around 32k dependent on experience)

Job Type

: Full Time

To support and drive our growth we need strong Account Managers (telephone based) to join our existing Account Management and Customer Service team.

These are exciting times at Vegetarian Express and there is the potential for the successful applicant to grow, develop and contribute.

Who are we?

Vegetarian Express specialise in delivering plant-based ingredients, ideas and inspiration to chefs across the UK for eating out of home.

With the astronomical rise in popularity of plant-based, vegan, vegetarian and flexitarian diets, we are uniquely placed in Foodservice to meet with this demand, and as such are rapidly growing and expanding.

Nationally we supply more than 4,000 skilled chefs from customers such as Compass, Baxterstorey and CH & CO, as well as a ton of Independent operators and events such as Royal Ascot, Wimbledon and Wembley Stadium to name just a few.

Vegetarian Express are proud to be a certified B Corporation. This means we are part of a growing number of progressive businesses around the world that truly believe in the power of business to do good things and, more importantly, are doing something about it.

What will you be doing?

Supporting varying customer needs via inbound calls, outbound calls and email Maintain high focus on A & B customers (A & B Customer being the highest volume customer by spend) Influencing new account trading Utilising reporting tools to maximise sales opportunities Supporting designated Field Sales colleagues with sales activities Liaising with other departments to resolve and improve challenges Promoting flash sales, incentives and new product launches Managing customer expectations efficiently, escalate where necessary Achieving or exceed personal and team targets Handling day-to-day call diary and account admin

There is no cold calling

What do you need?

A passion for selling and target driven Excellent communication skills, both written and verbal Strong organisational skills and to be a self-starter Excellent attention to detail and accuracy Good initiative and problem solving with tenacity Computer literacy with experience of learning new IT systems, applications and confidence using digital systems and processes To be a quick learner with the ability to retain knowledge and/or utilise available resources to self-serve finding answers To be a strong team player
Full product and system training will be provided.

What will differentiate you?

Previous experience within a sales role with proven ability to achieve or exceed targets Previous experience in a business-to-business sales environment Exposure to Sage 200 system or another WMS

What are our values?

One Team Innovation & Inspiration Positive Impact Getting it right for our customers

In return what do we offer?

Commission uncapped (On Target Earnings around 32,000 dependant on experience) 25 days holiday, additional annual leave purchase (up to 3 days) Cash health plan (money back for dentist, opticians etc.) Life assurance (4 x salary) Employee recognition & incentives Staff discount on ALL products Pension (3% employer and 5% employee) FREE breakfast provided through custom-made breakfast bar FREE PARKING We promote good physical and mental health and can provide additional support to our employees via our Employee Assistance Programme

What are our hours of work?

Core hours of work are Monday to Friday 08:30-17:00 (40 hours) however we do have an alternative shift pattern available.

Job Types: Full-time, Permanent

Additional pay:

Commission pay
Benefits:

Additional leave Casual dress Company pension Cycle to work scheme Discounted or free food Employee discount Free parking Life insurance On-site parking Private medical insurance Sick pay
Schedule:

Day shift Monday to Friday
Work Location: In person