Job Description

Accounts Assistant - Finance Group Credit Control Team

Location: Ham Green, Bristol

Office 1 day per week + 4 days' work from home (WFH) after training

Hours: 9.00am to 5.30pm Monday to Friday (7.5 hours per day)

The individual will work within the finance credit control team to complete day to day tasks.

You will need to be highly organised, motivated and have excellent communication, administration, and interpersonal skills.

Capable of problem-solving and meeting strict deadlines whilst dealing with confidential and sensitive information.

You will be reliable, hardworking and be able to carry out tasks autonomously and collaboratively.

Able to work under pressure whilst retaining high standards of accuracy and always putting the customer first.

You may also be required to assist other teams within the accounts department.

Responsibilities (Duties and capabilities)

Work in the Accounts Department within the Finance Credit Control Team

Effectively manage day to day work from dashboard activities to ensure daily, weekly, monthly priorities are met

Monitor and action work from Team Mailbox and updating internal accounts systems

Reconciling high volume monthly and ad-hoc incoming platform payments / monitoring & chasing unpaid fees

Issuing annual VAT invoice / credit schedules to clients

Low liquidity report / disinvestments - monthly updates

Low liquidity follow ups - weekly

Raising and emailing auto enrolment fee invoices, reconciling accounts (CAM-AE)

Raising, emailing, collecting company and individual invoices + P2P invoices

Raising, emailing, monthly preference share invoices and credits, collecting fees

Raising and emailing weekly, monthly & ad-hoc invoices and credits

Raising, suspending, and monitoring daily, monthly, annual fee schedules

Reconciling accounts for fee arrears, updating CRM, and sending low liquidity alerts (if applicable)

Fee collection requests (once trained)

Twice weekly bank entry for fee collections (after probationary period)

Email address changes, liquidated and dissolved updates (external DD system)

Deceased clients, (internal and external systems)

Direct debit system - setting up direct debits, checking suspended and expired payment plans, address changes, sending out system generated letters and liaising with clients

Assist with any other duties within the team and accounts department

Desired Skills and Expertise

Strong organisation skills and the ability to manage workload and priorities

Analytical, positive and proactive approach to problem solving

Good, consistent attention to detail essential

Flexible and adaptable to changing priorities; ability to multi-task effectively

Exhibit professional manner when dealing with clients

Computer literacy and the ability to use specialist applications

The ability to work independently and as part of a team, and provide regular cover to team members

A willingness and desire to continuously develop skills and experience

Ability to work under pressure, swap between different systems, handle sensitive data and meet strict deadlines

Computer literacy and the ability to use specialist applications

Analytical approach to problem solving

Good, consistent attention to detail essential

Excellent inter-personal skills, both written and verbal

A discrete attitude when dealing with confidential data

Good organisation skills, ability to multi-task and prioritise workload effectively

Flexible and adaptable to change

Ability to work under pressure, swap between different systems, handle sensitive data and meet strict deadliness

Job Types: Full-time, Permanent

Pay: From 26,000.00 per year

Benefits:

Company events Company pension Cycle to work scheme Free parking On-site parking Referral programme Work from home
Schedule:

Monday to Friday No weekends
Experience:

Accounts receivable: 2 years (preferred)
Work Location: Hybrid remote in Bristol BS20 0DD

Application deadline: 30/05/2025
Reference ID: Accounts Assistant - finance credit control team