Job Description

Overview

Are you someone with energy and enthusiasm who thrives on organisation and structure, and enjoys managing a varied workload? If you take pride in getting the detail right, enjoy improving processes, and like being at the heart of a business, this role will suit you well.

Our client is looking for an Accounts & Office Administrator to join their growing team and play a key role in keeping the business running smoothly. This role is primarily focused on financial administration, billing accuracy, and procurement, but as part of a small, close-knit team, it is varied and hands-on. You'll support the wider business with general office administration and PA-style tasks as needed. For the right person, this role offers genuine progression opportunities into a Financial Lead and/or Operations Support role as the business continues to grow.

Duties

Financial & Billing Administration

Manage the full billing reconciliation lifecycle, from supplier order and procurement through to customer delivery and invoicing. Accurately track purchases, renewals, and licence changes to ensure customer billing is correct, timely, and fully auditable. Support the customer billing process through careful reconciliation, reporting, and issue resolution. Handle customer account and billing queries in a clear, professional, and helpful manner. Maintain accurate financial, procurement, and billing records to support reporting and internal controls.

Procurement & Supplier Management

Raise and manage purchase orders, ensuring approvals, delivery, and invoicing are correctly aligned. Act as a key point of contact for suppliers, maintaining positive and effective working relationships. Manage supplier invoices, credits, renewals, and pricing, flagging discrepancies or risks where appropriate.

Office & Administrative Support

Provide general office and clerical support to ensure the smooth day-to-day operation of the business. Carry out PA-style duties where required, including diary management, email handling, meeting coordination, and travel bookings. Assist with document preparation, proofreading, and quoting support, ensuring all written communication is accurate and professional. Support internal processes and help keep systems, records, and documentation organised and up to date.

Skills

Essential

Proven experience managing the end-to-end billing or reconciliation lifecycle, ideally within a service-based or technology-led business. Experience of procurement, purchase order management, and supplier liaison. Strong organisational skills with the ability to manage multiple tasks and competing priorities. Excellent written communication skills, with a high standard of grammar and attention to detail. At least intermediate Microsoft Excel skills, with confidence using spreadsheets, formulas, and data tracking. A proactive, enthusiastic approach and a genuine willingness to help across a broad range of tasks.

Desirable

Experience supporting customer billing in a subscription or licence-based environment. Exposure to accounting, PSA, or ERP systems. Advanced Microsoft Excel skills, including complex formulas, data analysis, and reporting. Experience working in a small business or team where roles are varied and responsibilities are shared.
You'll be joining a growing business where your contribution genuinely matters. You'll have visibility across the organisation, variety in your day-to-day work, and the opportunity to shape and improve how things are done.

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company pension On-site gym On-site parking
Work Location: In person