Job Description

Accounts Receivable Credit Controller - 4 month FTC

Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. We remain family owned and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility.

At Lavazza Professional, our goal is to fuel workplace productivity and wellness. We bring high performance vending technologies to offices and factory floors across the UK, partnering with some of the nation's best loved drinks brands.

As a company, we are proud to announce our "Roadmap to Zero", our aim is to completely neutralise the Group's carbon footprint by the end of 2030. With an investment of about EUR50million in the 2020-2024 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development.

Accounts Receivable Credit Controller

The Accounts Receivable (AR) Credit Controller is an experienced credit control professional who will work with their finance colleagues and the wider business to ensure that the Accounts receivable debt collection process is smooth, accurate and timely, and is suitably managed. They will work closely within the existing team of Credit Specialists but are equally able to work effectively and proactively on their own. They must carefully balance the firmness required to recover outstanding debt with the support and professionalism required to maintain a good customer relationship.

They are responsible for the debt recovery and must use their knowledge and experience to quickly identify customers that require immediate contact and pursue timely debt collection. Other tasks may involve query resolution, copy invoices and statement creation, Managing and maintaining records in preparation of Management reports and other daily housekeeping tasks. The Credit controller will ensure their work is accurate and completed in a timely fashion. They will assist with and embrace system and process changes and work with the wider business to ensure smooth integration.

Debt collection

Contact customers through various means to ensure swift payment of invoices within payment terms. They will also be tasked with recording and monitoring payment promises and providing reports to assist with cash flow forecasting. This will be a high-volume accounts task and therefore will need to be highly focused individual.

Query resolution

Helping to resolve identified invoice queries, by liaising with the wider business (sales, master data, customer services, account managers).

House Keeping

Producing copy invoices and Statements

Bad debt

Prepare documents ready to be sent to our external debt collection agency if required.

Ad hoc and other tasks as required and as directed by the Line manager.

Internal

Internal colleagues (sales, master data, customer services, account managers, etc)

Key finance point of contact for customer invoicing and debt collection

External

Liaising with customers in an appropriate manner to ensure swift payment of invoices within payment terms, and to ensure that queries are dealt with quickly and professionally.

Skills & Competences

Good attention-to-detail

Good IT literacy - previous experience of SAP and Sales Force (desirable)

Strong & effective communication skills, not afraid of picking up the phone,

Previous experience of working within an AR team and High volume credit control

Enjoys working as part of a team but also able to work alone effectively and proactively

Reward Me

Competitive Salary

A number of benefits

Free hot and cold drinks

Job Type: Fixed term contract
Contract length: 4 months

Pay: 28,000.00-30,000.00 per year

Benefits:

Canteen Free parking On-site gym On-site parking
Schedule:

Monday to Friday
Work Location: In person