Job Description

About The Role

Our Finance Team are looking for an Accounts Receivable Specialist to join our friendly and collaborative team. The Accounts Receivable team is a fast paced and high-volume environment so a methodical approach, an ability to maintain accuracy and remain calm under pressure are critical. The role requires a self-starter with excellent attention to detail and an ability to work to daily deadlines as part of a close-knit team. You'll be keen to learn with a positive, can-do attitude, have excellent organisational skills and a positive, proactive approach to your work.

This role is responsible for posting payments to Credit and PAYG customer accounts, dealing with customer queries, processing customer refunds and working with colleagues in the wider Finance and business teams. You will be adaptable changes in process and system developments, providing feedback on their implementation.

At times you may be responsible for taking part in projects and audit tasks within Accounts Receivable, which will support the team in delivering a high and consistent quality of service to Ecotricity customers.

Core Responsibilities

Posting customer payments and resolving any unassigned or unreconciled transactions Carrying out relevant tasks to refund customers Communicating with customers where required, primarily businesses to obtain remittances Work customer cases on Salesforce ensuring CAB targets are met Complete required month-end reconciliations for customer payments Complete work to a high standard, taking on board feedback from the quality control process Embrace changes in process and system developments, providing feedback on their implementation

About You

Essential Skills

Excellent communication skills (verbal & written), including English language with the ability to ask questions to clarify instruction or information as necessary Excellent knowledge of MS Office software, particularly Excel and Word Excellent level of numeracy and accuracy Detail orientated and the ability to self motivate Ability to work in a busy team

Desirable Skills

Experience using billing systems such as Junifer, Workday or SAP Experienced in accurate data entry Finance/Cash Allocation experience Analytical mind set with the ability to identify the root cause of problems Ability to prioritise tasks and manage deadlines in a fast moving environment

About Us

What's in it for you...

Healthcare plan, life assurance and generous pension contribution Volunteering Day Hybrid Working Various company discounts (including shops, gyms, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available
As a valued member of the team, you will be supporting the Group Environmental Policy and its associated sustainability objectives and targets.

Flexibility statement

The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity - the green kind.

Our mission was, and remains, to change the way energy is made and used in Britain - by replacing fossil fuels with clean, renewable energy.

We don't just supply green energy, we use the money from our customers' bills to make it ourselves too - we build windmills, sun parks and green gasmills in Britain. We call this turning 'bills into mills'. Some of our biggest achievements to date include building Britain's first megawatt windmill and the country's first grid-scale sun park, as well as building our first green gasmill, generating 100% green gas from a source that we will never run out of grass.

We don't just focus on energy though- we built the Electric Highway, Britain's leading network of electric vehicle charging points; we helped Forest Green Rovers become the greenest football club in the world; and we launched Britain's greenest mobile phone service, Ecotalk, where they use the money from their customers' bills to protect and regenerate Britain's lost rainforests.

Ecotricity is an equal opportunities employer and is committed to providing equality for all.

Job Types: Full-time, Permanent

Pay: 22,880.00-24,000.00 per year

Benefits:

On-site parking
Schedule:

Monday to Friday No weekends
Application question(s):

Ecotricity offers hybrid working. Are you able to reliably commute to our Stroud office 2/3 days per week? Will you now or in the future require sponsorship for employment visa status?
Work authorisation:

United Kingdom (preferred)
Work Location: Hybrid remote in Stroud GL5 3BY

Reference ID: 2378