Job Description

Role Responsibilities:

Effectively promote the Active Futures and Fit Futures services and engage older people in the most appropriate way, linking into other services provided by The Rainbow Foundation as appropriate. Promote the Active Futures and Fit Futures programmes Access suitable community-based venues and work in collaboration with community partners to deliver the programme more widely across Wrexham, Flintshire and Denbighshire. Screen new clients to access suitability to either the Active Futures or Fit Futures programmes. Assess attendees mental health and wellbeing and overall physical health and frailty through a range of tools both before and after the programme.



Work with the physiotherapist to assess the suitability of new clients To facilitate and deliver Active Futures classes alongside the physiotherapist To facilitate and deliver Fit Futures classes within the community Motivate attendees to engage in the classes Prepare monthly progress reports on the Active Futures and Fit Futures attendance To monitor and report on the outcomes of the programmes through case studies of client journeys, observations and case work evidence. Take on case work and engage face to face with clients to identify what matters to them and work to facilitate appropriate interventions. Help people help themselves, or one another, through initiatives that facilitate community capacity, social inclusion, strengthened community networks and sustainable caring roles. Help people maintain or regain independence through advice and signposting.



Engage with clients in a friendly, courteous, prompt, and appropriate manner, using excellent communication skills and always ensuring the delivery of high-quality customer service at all times. To be aware of the particular needs of the client group including those unable to access services directly and to refer these clients onto other services effectively. Access and accurately maintain electronic/hard copy client records, calls and referrals ensuring compliance with the General Data Protection Regulations. Use IT equipment appropriately and effectively.



Maintain a database of clients to assist with the monitoring of outcomes of the service. Adhere to all health and safety requirements both in the home and in the communities taking reasonable care not to do anything that may endanger yourself or others. Develop effective working relationships with all partners, stakeholders, and local organisations. Other duties: Support with transport to enable clients to access our services where required.



Carry out additional tasks that may be required from time to time to achieve agreed service outcomes. Undertake continuous professional development and training, constructively participating in meetings, supervision and other events designed to improve communication and assist with personal skills development within the role. Maintain confidentially of all information and records relating to the work of The Rainbow Foundation and work undertaken for monitoring and evaluation purposes.