Job Description

Community Lead | Elderly Residential Care | Southampton | 30,000 | Non-Clinical, Relationship-Focused Role


We're recruiting on behalf of a well-established, privately run elderly residential care home in Southampton, seeking to appoint a Community Lead to a newly created role focused on visibility, engagement, and strengthening local relationships.


This is a rare opportunity to step into a leadership position that isn't compliance-heavy or clinically focused, but instead centres around people, presence, and building trust with families, professionals, and the wider community.


The home has a strong Registered Manager and a consistent team in place. The internal side of the service is well-supported. What's needed now is someone who can represent the home externally, reconnecting it with the community and helping it stay visible and valued.


You do not need a clinical qualification or CQC registration, but you do need confidence, warmth, and the ability to build meaningful relationships that reflect the values of excellent care.


As Community Lead, you will:


Be a trusted, approachable face of the home, both in-house and in the local area Build and maintain relationships with GPs, social workers, discharge teams, and community organisations Represent the service at events, forums, and local meetings where appropriate Host open days, showarounds, and visits for families and professionals Coordinate light-touch marketing and engagement activity that reflects the home's values Be proactive in spotting opportunities to increase local awareness and connection Act as a supportive partner to the Registered Manager and care team, without being responsible for clinical delivery Share insight from the community to help the team respond with relevance and impact Bring warmth, energy, and consistency to how the home is experienced from the outside What we're looking for:


Previous experience in adult social care or community services (e.g., as a Senior Carer, Care Coordinator, Deputy, Activities Lead, or similar) Confident communicator with natural warmth and presence Strong local knowledge or the ability to embed quickly into the Southampton area Comfortable speaking with professionals and families in a compassionate, professional manner Self-motivated, reliable, and able to work independently to build trusted networks Emotionally intelligent, with a strong sense of personal integrity Flexible mindset, this is a new role, and you'll help shape how it evolves Passion for care and a belief in what good services can do for people In return, you'll receive:


Salary of 30,000 per annum Full-time, permanent role with autonomy and scope to lead Supportive management team with a genuine commitment to quality A visible, high-impact role where your presence will be valued Free on-site parking and workplace pension The chance to build a leadership profile in a non-clinical remit, without red tape or hierarchy This is a brilliant opportunity for someone who thrives in a people-first role, wants to do more than just run the floor, and is ready to make a visible difference in a service that truly matters to its community.


Apply by sending your CV and a summary of your care or community experience to: ebeleo@snghealthcare.co.uk


Or call Ebele Ossai, Recruitment Director, on 02380 118 228 for a confidential discussion.


This vacancy is advertised by S.N.G Healthcare, a trusted partner in senior care recruitment across adult and children's social care. All applications will be handled in strict confidence.

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