Admin And Customer Service Assistant

Kingham, ENG, GB, United Kingdom

Job Description

A group of twelve five star holiday rentals in the Cotswolds (www.bruern.co.uk) are looking for an admin assistant to take bookings, be the first port of call for telephone enquiries and guests staying at Bruern, and help the manager out with all other aspects of the business. These might include:

Posting bookkeeping entries into our accounting software.

Sourcing purchases and contractors online, from lampshades to plumbers.

Managing online advertising on subscription websites and Google Ads, as well as Online Travel Agents like Airbnb, Booking.com etc.

Taking and editing photographs for the website and online advertising.

Helping choose and source furniture, fabrics, wallpaper etc. for our properties.

Posting on social media.

You will not need experience in all of these as, to a certain extent, we will fit your role to your abilities rather than the other way round, but you do have to be eager to learn and willing to try. As such, this is a job that might suit someone recently graduated from university, or perhaps a school leaver with three or four years of experience in a customer service role. It would be useful to have some local knowledge too.

We are currently creating an events business which will run parallel to Bruern Cottages and there will be the opportunity to have some involvement in that.

As you will very much be the face of Bruern, you will need to have a cheerful and helpful manner, while at the same time projecting confidence and efficiency. It is absolutely essential for you to be literate, numerate, and organised. You will also need to be generally computer literate, with familiarity with Microsoft Word and Excel, (some knowledge of Photoshop would be handy too but is not a requirement), and feel comfortable navigating cyberspace.

Finally, you should be able to drive, as you can wait for a bus at Bruern for four weeks. And then four come at once, but that doesn't help much.
Salary between 24,000- 26,000 depending on educational qualifications and work experience

Job Types: Full-time, Permanent

Pay: 24,000.00-26,000.00 per year

Benefits:

On-site gym On-site parking
Work Location: In person

Expected start date: 14/07/2025

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Job Detail

  • Job Id
    JD3232641
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kingham, ENG, GB, United Kingdom
  • Education
    Not mentioned