Job Description

Description

Ready to take your legal career to the next level? if so we are seeking an Admin Assistant to provide support to the claims handlers. They will be responsible for the inputting of new claims for the department, answering phone calls made into the department and monitoring inboxes.

Key Accountabilities

To provide support to a team of claims handlers and other departments when required To adhere to client specific protocols and best practice To support delivery of consistently high levels of service and productivity To create accurate Claims Management System records Answer incoming calls Filing File management Accurately input claims Sort and dispatch the post To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values


Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

To provide support to a team of claims handlers and other departments when required To adhere to client specific protocols and best practice To support delivery of consistently high levels of service and productivity To create accurate Claims Management System records Answer incoming calls Filing File management Accurately input claims Sort and dispatch the post To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values


Working Hours

35 hours per week

Monday - Friday 9am - 5.00pm with 1 unpaid hour for lunch.

Primary location for this role is Liverpool Office, this is a hybrid role working 1 day in the office and 4 days from home.

Benefits

25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death In Service - after 1 years' service Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.