Job Description

We are currently expanding and looking for a Warehouse/ Admin Assistant for our Medical Device Company located in Cardiff. The ideal (but not essential) candidate would have worked in an order processing/warehouse order picking environment before.

Outline of Duties:

Picking order items from the warehouse based on product code, batch number, quantity, and quality requirements, ensuring that they accurately match the customer purchase order, Ensure customer orders are packed efficiently, Arranging collection of orders with couriers and tracking orders until they are received by the recipient, Query issues with deliveries with relevant courier company (by phone and email), Operate warehouse IT systems, training will be provided, Regular stock replenishment and assist with the monitoring of minimum order levels so stock can be ordered proactively, Effectively work with the team to ensure warehouse dispatch goals/targets are met, Help couriers to load & un-load delivery vehicles and ensuring that each consignment is complete. Querying and addressing if incomplete, Maintain an effective and safe warehouse system and environment, Perform other general warehouse duties as needed, Dealing with customers queries, by phone and email, Processing customer returns, Understanding customer requirements and addressing any enquiries or discrepancies that may arise efficiently and effectively, Understanding of our products and services, Office administration cover / support as and where required, From time to time, you may be required to carry out tasks in addition to our normal duties provided they are both reasonable and within your capabilities.
Skills/Requirements:

Previous experience working in a warehouse environment in a similar role preferred but not essential, Conscientious with excellent attention to detail - this is essential, Good communication skills and telephone manner, Sound organisation skills and ability to organise workload to meet daily, weekly and monthly deadlines, Ability to work with minimal supervision with self-initiative, drive, and a positive can-do attitude, Ability to lift heavy objects safely and work in a warehouse environment, Actively safety conscious, Competent in the basic use of computers, Ability to work in a fast paced, busy environment and work under pressure, Good customer service, ability to communicate with customers confidently and willing to go the extra mile, Address any issues confidently and diplomatically, Ability to work well in a small team environment, Looks for continuous improvement to improve the way tasks are undertaken, Reliability: good attendance and dependability.
Hours of work: Monday - Friday - 8am - 4pm

Salary: 25,000, dependent upon experience

Work remotely

No
Job Types: Full-time, Permanent

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Experience:

warehouse: 1 year (preferred)
Job Types: Full-time, Permanent

Pay: 25,000.00 per year

Benefits:

Company pension Free parking On-site parking
Experience:

warehouse: 1 year (preferred)
Work Location: In person