2030 hours per week (flexible scheduling available)
Contract Type:
Permanent / Part-Time
Reports to:
Housing Officer
Role Purpose
To provide vital administrative support to the Housing Officer and the wider accommodation team, ensuring smooth day-to-day operations and excellent service for our residents.
Key Responsibilities
Assist with general office administration, including filing, scanning, photocopying, and data entry.
Maintain accurate records of tenancy agreements, resident interactions, and property management activities.
Support the Housing Officer in preparing documents, correspondence, and reports.
Help organise meetings, appointments, and property inspections.
Respond to telephone and email enquiries in a professional and helpful manner.
Update and manage databases and spreadsheets.
Assist with processing invoices, expenses, and basic financial records.
Liaise with residents, families, and external agencies as required.
Undertake any other administrative tasks to support the team.
Person Specification
Essential:
Good organisational skills and attention to detail.
Willingness to learn and take on new tasks.
Basic IT skills (Microsoft Office: Word, Excel, Outlook).
Friendly, approachable, and professional manner.
Ability to work independently and as part of a team.
Reliable and punctual.
Desirable:
Previous experience in an administrative or office support role.
Interest in housing, social care, or community work.
What We Offer
Flexible part-time hours (2030 per week).
Hourly pay up to 13.09, depending on experience.
Supportive team environment.
On-the-job training and opportunities for development.
* Employee wellbeing and assistance programmes.
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