AMS Group are a full-service professional services firm that create value for mid-market businesses. We do this through our exceptional technical delivery teams and our personalised client approach.
Our vision is to be the best advisory-led professional services firm in the mid-market.
We are a fast-growing and ambitious advisory-led professional services firm, with a clear strategy for the next phase of our growth plan.
Our services within the Group include Audit & Accounting, Tax (Capital Allowances, Private Client, Innovations, Tax Investigations and VAT), and Advisory (Corporate Finance, Business Recovery, Debt Advisory and Insurance).
We've achieved 36% year on year growth in revenue, we now employ over 225 employees, with an average client satisfaction score of 98%. We are looking to increase our growth trajectory throughout 2025 and beyond.
Key responsibilities
Draft, format, and proofread a wide range of legal and business documents--including correspondence, contracts, meeting notes, and reports--for fee earners, ensuring accuracy, consistency, and confidentiality.
Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Proactively redirect callers to appropriate departments or personnel to ensure smooth communication flow.
Filter and transfer calls to the relevant team members, maintaining a courteous and efficient approach that reflects the firm's standards of client care.
Organize and schedule meetings for fee earners based on their availability and priorities, including booking rooms, sending calendar invites, and preparing necessary documentation.
Monitor and manage fee earners' inboxes and calendars, flagging urgent requests, organising workflows, and ensuring key deadlines and appointments are met.
Welcome clients and visitors in a warm and professional manner, ensuring the reception area is well-presented and providing assistance as needed during their visit.
Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.
Sort, scan, and distribute incoming mail to the relevant departments. Manage the preparation and dispatch of outgoing mail, including timely trips to the post office when required.
Scanning the post and taking it to the post office
Performing various ad hoc administrative / secretarial duties with efficiency as and when required
Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.
Scan and digitally archive confidential documents and client files, maintaining meticulous records in line with data protection policies.
Monitor and manage inventory of office stationery and consumables, placing orders as needed to support uninterrupted operations.
Receive and log client records upon arrival, ensuring accurate documentation and secure storage for easy retrieval.
Organize the safe booking out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.
Skills and experience required:
P
roven administrative experience
in a professional office environment, preferably within an accountancy or legal setting.
Excellent typing and document preparation skills
.
Strong communication abilities
, both verbal and written, with a confident and professional phone manner
Proficiency in managing calendars and emails
, including scheduling meetings and prioritizing tasks for multiple team members
Exceptional attention to detail
, particularly in proofreading documents, logging records, and maintaining accurate tracking systems
Professional and welcoming demeanour
when greeting visitors and liaising with clients
Competence in scanning, archiving, and document management systems
, with basic IT skills and experience using office software
Organisational skills
, with the ability to manage mail duties, book records in and out, and keep supplies stocked
Ability to handle ad hoc tasks
and adapt to changing priorities, working independently and as part of a team
Reliable time management
and punctuality, especially when managing post office visits and supporting operational needs
Salary & Benefits
Salary of circa 23,500 (35 Hours per week)
23 days annual leave, rising with length of service
Birthday off
Health cash plan (after probation)
Cycle to work scheme
Enhanced parental pay based on length of service
Company sick pay
Perkbox membership
Company pension scheme
AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Types: Full-time, Permanent
Pay: 23,200.00-23,500.00 per year
Language:
English (preferred)
Work Location: In person
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