Job Description

About Us:

PCO Licence Services is a trusted partner helping individuals get on the road as licensed drivers for Uber, Bolt, Addison Lee, and other private hire services. We pride ourselves on delivering a smooth, professional, and supportive licensing experience for our clients.

Role Overview:

We are looking for a highly organised and confident Admin & Client Training Executive to join our growing team. This role combines administrative duties with delivering computer-based and PowerPoint-driven training sessions to our clients.

Key Responsibilities:

Provide administrative support for client applications and service processes
Deliver training sessions (in-person) using computer-based systems and PowerPoint presentations
Guide clients step-by-step through licensing procedures and application tools
Maintain accurate records and manage client data with professionalism
Support clients via phone, email, and in person - excellent communication is essential
Assist with basic sales follow-ups, cross-selling services, and customer engagement
Ideal Candidate Will Have:

Strong communication and interpersonal skills (verbal and written)
Confidence with public speaking and leading presentations
Solid computer literacy, including Microsoft Office 365
A professional, customer-focused attitude
Previous experience in admin, training, or sales support roles
Ability to multitask and work under minimal supervision
Experience in a client-facing role (desirable but not essential)
What We Offer:

Friendly, professional working environment
Full training provided
Opportunity to grow within the company
Flexible and supportive team culture
How to Apply:

Send your CV and a short cover letter explaining why you're a great fit for the role to info@pcolicenceservices.co.uk

Job Types: Full-time, Part-time, Permanent

Pay: 12.50-20.00 per hour

Benefits:

Discounted or free food Free parking On-site parking
Ability to commute/relocate:

London E15: reliably commute or plan to relocate before starting work (required)
Application question(s):
How many years of Customer Service experience do you have?

Experience:

Direct sales: 1 year (required)
Work Location: In person