Job Description

Job Title: Admin Support Officer
Location: Apsley, Hemel Hempstead
Starting Salary: \xc2\xa323,620 to \xc2\xa326,845 -Pay increase pending
Hours: 37 per week
Contract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce

Job Duties:

This is an exciting opportunity for an experienced administrator to join our fast-paced Adult Safeguarding Team. We are looking for a highly motivated, enthusiastic, and organised person, who can ensure consistent high levels of administrative support. You will join a friendly, hardworking support team.

We are actively recruiting for an Admin Support Officer to support the Adult Safeguarding Team West based in Apsley, with administration of Adult Safeguarding cases.

The post holder will be a professional first point of contact for all incoming calls into the team, applying sensitivity and confidentiality. You will arrange Safeguarding case conferences, strategy meetings, professional meetings, and team meetings, with a key part of the role being minute taking at safeguarding meetings held at various venues and online.

The Admin Support Officer will be expected to utilise shared data on our client records system and provide general administrative duties supporting the Adult Safeguarding team.

You will be working in a fast paced and emotionally demanding team. You will demonstrate a resilient attitude to meet the challenges of the role

You must be able to multi-task to achieve the team\'s objectives. You will be leading on duty, managing an active and busy inbox and portal as well as arranging various meetings working closely with colleagues and external partners and individuals within the community.

Social work experience is not required however candidate must be able to demonstrate a background in providing strong administrative support including minute taking experience. Knowledge of safeguarding is desirable.

The successful applicant will be competent in the of use of Microsoft Office Excel and Outlook

If you are resilient and confident in your strong administrative abilities to help support our Safeguarding colleagues, please get in touch.

Closing Date: 6th August 2023
Interview Date: 21st and 22nd August 2023

For an informal discussion and more information please contact: amanda.bonds@hertfordshire.gov.uk

Additional Information

Benefits of working for us:

• Flexible Working Arrangements (depending on the role)
• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes

Disability Confident: We are proud to be a and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).

How to Apply

As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 4 key questions which are located at the end of the advert and a template can be found in the \'Available Documents\'.

1.Organisation: How have you organised and prioritised tasks, and been methodical?

2. Minute taking: What minute taking experience have you had?

3. Team Work: Tell us how you have been a reliable, flexible and supportive team worker and how you have worked collaboratively with colleagues to achieve aims and objectives?

4. What experience have you got with different IT software systems and Microsoft packages? (i.e. Excel, Outlook)

If you do not provide answers to the questions and upload to your application, your application will be rejected.

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