Job Description

: Auror Retail Crime Reporter

Attention, self-motivated Auror Retail Crime Reporter! We have an exciting opportunity in our Alarm Receiving Centre (ARC) team and we want to hear from YOU. If you have an interest in working in this environment and would like to build on your administration and IT skills and experience, keep reading to find out what we're looking for and how you could fit into our team here at iFacility.

Who are we?

We manage security for some of the world's biggest brands (Burger King, Burger King, Greggs, The Gym Group, Thatchers). Our tech keeps people and property safe up and down the country, doing things like helping businesses tackle the scourge of shoplifting and making sure food production lines are getting it right. We're growing fast, so if you're self-motivated and care about providing the highest level of customer service, this is an exciting time to come on board.

What you'd be doing in this role

IT and administrational duties specific to the Auror platform Review and keep the incident feed up to date on Auror platform Retrieve and review the CCTV footage of the incident and time documented by the Store Manager Upload to the Auror platform the CCTV and still images of the perpetrator Reporting incidents to the police force with regards to repeat offenders Manage the communication between police forces and crimes reported. Submit relevant forms/statements to the police Keeping track for Greggs of any prosecutions/successes Adhere to Company policies and procedures

At a glance: the qualifications we'll be looking for

IT Literate, competent in Microsoft packages Experience of using computer systems Experience of working in retail, security, administrational customer service role Experience of working within in a small team The business will support you to attain your SIA Card

What you'll be like as a person

Demonstrate a high level of attention to detail Demonstrate an ability to investigate information Demonstrate an interest in a security/customer service/ administration Honest, reliable, trustworthy, friendly and approachable Positive, professional and can-do attitude Motivated to learn new skills and knowledge Willingness to learn inhouse and customers IT Systems

Which reflects our Company values

Loyalty - unwavering allegiance to our customers and team, and commitment in helping them reach their goals. Professionalism - exemplary conduct and expertise in our industry. Venture - strategic risk taking with a pioneering spirit

The benefits you'll enjoy

Monday to Sunday 9.00 to 5.30pm - Working 5 days on a rota basis A competitive salary, plus paid overtime Generous annual leave, plus bank holidays Comprehensive training package Career development support Great working environment Free parking Employee referral bonus Wellness programmes Free tea, coffee and squash Employee Assistance Programme

A few things to note

We're an Equal Opportunities Employer and abide by the Equalities Act 2010. As a security company, it's really important that we carry out background checks before you come and work with us. If your job application is successful, we'll carry out a basic DBS, 5-year employment reference history, credit search, social media check, ID Verification, Right to Work check and 5-year address verification.

Find out more and apply today!

To learn more about us and what we do, visit our website at www.ifacility.co.uk

If this sounds like it could be the role for you, please send your CV to careers@ifacility.co.uk we're looking forward to hearing from you!

Job Types: Full-time, Permanent

Pay: From 12.33 per hour

Benefits:

Free parking On-site parking
Application question(s):

Tell us why you feel your experience suits this role?
Language:

English (preferred)
Work Location: In person

Application deadline: 08/08/2025
Reference ID: ARCR01
Expected start date: 25/08/2025