Key Job Responsibilities
Support the development and maintenance of a comprehensive monthly schedule for risk assessors using the Quidvis Risk scheduling and planning portal, ensuring a balanced allocation of fixed and flexible assignments.
Collaborate closely with the Assessor Scheduling and Coordination Planner to align schedules with operational priorities.
Assist in workload planning to ensure equitable task distribution among assessors and liaise with clients to secure advance bookings.
Contribute to the management of leave and sickness, maintaining accurate records and supporting coverage planning.
Respond swiftly to unplanned absences or emergencies by adjusting schedules as needed.
Perform a variety of administrative and clerical tasks to support operational efficiency.
Handle client administration enquiries professionally and escalate where appropriate.
Assist the operations team in appointment setting and providing day-to-day support and support to the assessors out in the field.
Carry out additional duties as directed by the Assessor Scheduling and Coordination Planner.
Support the Operations Manager and the team when required
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