Job Description

This is an exciting opportunity to be part of the training support team at Citrus Training and join us on a 12-month maternity cover contract. The position offers an exciting opportunity for any individual looking to join an organisation where they will benefit from full training, mentoring and development within a fast-growing organisation. The Administration Assistant will be responsible for all areas of administration relating to Accredited courses.

Key Responsibilities:

Front of house duties, including greeting delegates and visitors, notifying relevant staff of their arrival, issuing visitor identification where applicable; Internal and external telephone calls, including covering colleagues' and other departments' calls as and when necessary; Managing the receipt and internal distribution of post; Notification of Accredited Courses to the relevant Awarding Body within expected timescales (IOSH, PASMA and Site Safety Plus); Certificate and card refresher eligibility checks; Production and despatch of pre-course paperwork; Ordering and distribution of course materials and publications; Updating database with pre- and post-course information and creating accurate client reports; Liaising with Trainers and Internal Verifiers and assisting with preparation for annual audits; Application, processing, and dispatch of certificates and cards; Assisting the Administration Department with ad hoc duties and projects as required. Maintaining course paperwork archive and filling systems; All other admin duties related to accredited schemes.

The Person:

Proven track record of working in a busy office environment is desirable; Excellent customer service and people skills with a commitment to uphold excellent customer service levels; Excellent communication skills and telephone manner; Good literacy and numeracy skills; High level of accuracy and attention to detail; Strong time management along with the ability to be organised and plan and prioritise tasks; Excellent team player and appreciative of the requirements of other departments.

The Company:

Citrus Training has become the UK's leading provider of safety training and NVQ assessments. This year we will train or assess over 32,000 delegates in over 200 course subjects or nationally recognised qualifications. Our refreshing and innovative approach to health and safety training is widely acknowledged as setting new standards within the industry. Established in 2004 we are widely recognised as the market leader in safety training. This rapid growth and outstanding success is because the company has been built from the best of best stock within the safety industry. With a blue chip client list including Openreach, Balfour Beatty, Kier, Barratt Homes and Anglian Water, courses are delivered nationwide at dedicated training centres and at customer sites.

Equal Opportunities:

We are committed to equal opportunities in employment and service delivery. The policies and practices of the company aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. It is the responsibility of all Citrus Group employees to always promote equal opportunities and diversity on behalf of the Company throughout the workplace

Job Types: Full-time, Temporary
Contract length: 12 months

Pay: From 25,600.00 per year

Benefits:

Company pension Health & wellbeing programme Life insurance On-site parking Sick pay
Schedule:

Day shift Monday to Friday
Work Location: In person