Job Description

Force
South Wales Police
Role Type
Police Staff
Business Area
Learning & Development Services
Department
Learning Support Unit
Location
Bridgend
Grade
SC23
Salary
25,948.00 - 26,703.00
Part/Full Time
Full Time
Hours per Week
37
Type of Contract
Fixed Term
Time Commitment Duration (Months)
24 months ( 2 years) - This position has been approved as part of the Learning Development Services Business Case
Level of Welsh language ability required?
2
Shortlisting Date
9 February 2026
Interview Date
16 February 2026
Closing Date
02/02/2026, 15:00


Job Advert Description
An opportunity has arisen within the Learning Support Unit, Learning & Development, South Wales Police for an enthusiastic and focussed individual with well-developed organisational skills. The successful candidate will work within a team co-ordinating and recording attendance on training events along with providing a Helpdesk first contact resolution service to our customers.


About the Team/Department you will be joining:

The Learning Support Team are based in Bridgend, but there may be the requirement on occasions for the successful applicant to work at other locations throughout the force. The

Learning Support Unit Team

currently work between 9am-5pm (Mon-Thur), with a 4.30 finish on a Friday. However, the role offers some flexibility with respect to working patterns and Hybrid working. The position is for 37 hours (five days) per week. We currently have 1 x 37 hour, 2 year Fixed Term vacancy. We are also expecting an additional 37 hour permanent position to become available in the coming months.

About the role and your key responsibilities:

Provide administrative support to Training Units, updating and interrogating the Force Learning Management System, and staffing the Learning Development Helpdesk which involves solving and responding to emails and telephone enquiries. Dealing with mail Requisitioning & Invoicing ,

What skills and experience do we need you to bring to the role:

Must have a good standard of education to at least GCSE A-C Level, including Maths and English, or be able to demonstrate equivalent skills and abilities. Must be computer literate and proficient in Microsoft Office 365 applications. Must display good organisational skills and be able to work on own initiative and within a team.


There are numerous benefits to working for South Wales Police, from learning and development opportunities to schemes which aim to improve your lifestyle and wellbeing, as well as generous Local Government Pension Scheme / Police Pension Schemes, paid annual leave, flexible working and family friendly policies and many more.


The successful Candidate must be willing to undergo vetting to RV Vetting.


Please note, if you are an internal candidate and subject to an ongoing PSD investigation, your appointment or placement in the role may be delayed pending an outcome. Whether the role is held open will be considered on a case-by-case basis


If you would like any more information about the role, please contact Karen Turner, Learning Support Unit Manager at karen.turner@south-wales.police.uk


First time applying for a role with South Wales Police? Be sure to read our application guidance for some hints and tips around the application form and what to expect, Police staff application guidance | South Wales Police . Please note the successful candidate must be willing to undergo vetting to the required level.