Job Description

Administrative Assistant (Maternity Cover)

Contract: Full-time, fixed-term (immediate start for training; cover approx. early Dec - Sep)

Hours: Mon-Fri, 9:00-17:00

Location: On-site in Annacloy, Co. Down

Pay: UK National Minimum/Living Wage (age-banded)

Company Description

Kitroom is a Northern Ireland-based sportswear and equipment supplier for clubs and organisations. We provide bespoke branded and unbranded playing kit, training wear, off-field wear and merchandise. Clubs can buy in bulk or via customised online club stores tailored to their needs.

Role Description

We're hiring an Administrative Assistant on a fixed-term contract to cover maternity leave. You'll handle day-to-day admin and customer communications, and you'll pitch in with light production and order packing during busy periods. The role is on-site and requires a practical, hands-on approach.

Key Responsibilities

Manage inbox and phone queries; provide clear, timely updates to customers.

Process online orders; maintain accurate records and order statuses.

Create and maintain job sheets, artwork approvals and order notes (Google Workspace/Zoho).

Raise invoices and log payments; book postage and prepare dispatch paperwork.

Support production and fulfilment: prepare garments, print labels, pick/pack orders, basic QC, restock consumables.

Keep shared workspaces tidy and organised.

Qualifications & Skills

Essential

Strong administrative/clerical skills with excellent attention to detail.

Confident communicator with good phone and email etiquette.

Organised, reliable, able to manage multiple tasks independently.

Comfortable using computers (Google Workspace; basic spreadsheets).

Desirable

Experience with Shopify and/or Zoho Inventory/Books.

Familiarity with embroidery/DTF/vinyl workflows or apparel fulfilment.

Prior experience in a similar admin role; relevant training/certifications.

What We Offer

Structured handover and on-the-job training.

Friendly, small-team environment with varied day-to-day work.

Consistent daytime hours (Mon-Fri, 9-5).

Pay at the applicable UK National Minimum/Living Wage rate for your age band.

How to Apply

Email your CV and a short note on your relevant experience and earliest start date to sean@kit-room.co.uk with the subject: "Admin (Maternity Cover) - Your Name."

We'll review applications as they come in and invite suitable candidates to interview.

Kitroom is an equal opportunities employer. Applicants must have the right to work in the UK.

Job Type: Temporary
Contract length: 9 months

Pay: 12.21-15.00 per hour

Expected hours: 35 per week

Benefits:

Employee discount Free parking On-site parking
Work Location: In person