Be responsible for ensuring the client database and appointment system is up to date and accurate
Updating PHS DAISy system with client information
Greeting clients and visitors to the office, making them refreshments and notify relevant member of staff of their arrival
Answering the phone, putting callers through to the person they want to speak to, taking accurate messages and giving information
To deal with all callers to the office, whether on the phone or in person, and with staff and volunteers, in a sensitive, courteous and appropriate manner
Typing letters, emails and reports and processing mail including opening mail and delivering it to the appropriate staff members
Keeping the reception area tidy and well organised
Taking deliveries and signing for them
Booking meeting rooms, and organising courier deliveries
Filing (including digital) and photocopying
Minute taking as required
Participate fully as a member of GCA Team and contribute to its development
* Carry out any other duties as required by the business
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