Job Description

We are a family-owned kitchen business with a strong reputation for quality and care. For over 20 years, we have designed, supplied, and installed beautiful kitchens tailored to our clients' unique needs and tastes. From initial consultation through to final installation, our commitment to craftsmanship and customer service is at the heart of everything we do. Our small, close-knit team values honesty, hard work, and a touch of humour. We believe work should feel rewarding and enjoyable--much like gathering around the family table for a good meal.

The Role

As our new Administrative Assistant, you'll be an essential part of our operation, providing vital support to both our management and installation teams. Your days will be varied, combining general administrative tasks with opportunities to interact with our wonderful customers and suppliers.

Key Responsibilities

Answering phone calls and responding to emails in a professional and friendly manner

Greeting visitors and making them feel welcome in our showroom

Managing diaries, scheduling appointments, and coordinating site visits for designers and installers

Maintaining accurate records, including customer files, order logs, and invoices

Assisting with the preparation of quotes, contracts, and other business documents

Liaising with suppliers to track orders, confirm deliveries, and resolve any issues

Supporting marketing efforts, including social media updates and assisting with promotions or events

Ordering office supplies and keeping communal areas tidy and well-stocked

Carrying out basic bookkeeping and data entry tasks

Helping to ensure compliance with health and safety requirements

Ad hoc tasks as required to keep the business running smoothly

Who We're Looking For

We're searching for someone who is organised, proactive, and able to juggle multiple tasks with a smile. As you'll be the first point of contact for both customers and suppliers, excellent communication skills are a must. Ideally, you'll have experience in an administrative role, but we're open to enthusiastic candidates from all backgrounds.

Essential Skills and Qualities

Previous experience in administration or a similar support role

Excellent verbal and written communication skills

Strong organisational abilities, with keen attention to detail

A positive attitude and a willingness to learn

Comfortable using Microsoft Office (Word, Excel, Outlook) and willing to pick up new systems

Ability to work independently and as part of a small team

Trustworthiness and discretion when handling sensitive information

Desirable (but not essential)

Experience in the kitchen, interiors, or construction sector

Familiarity with accounting or CRM software

Social media or basic marketing experience

Full UK driving licence

What We Offer

A supportive, family-like work environment

Competitive pay, depending on experience

Flexible working arrangements (part-time or full-time considered)

Opportunities for growth and progression within the business

On-the-job training and support from experienced colleagues

Staff discounts on kitchen products and services

Annual company events and team lunches

Free parking on-site

Being part of a business where your ideas and contributions really matter

Working Hours and Location

Days to be discussed at interview (We are happy to discuss flexible or reduced hours for the right candidate)

Our showroom and office are located in a convenient town centre location with great transport links

Job Type: Full-time

Pay: 25,500.00 per year

Benefits:

Company pension Employee discount On-site parking
Language:

English (preferred)
Work Location: In person

Reference ID: Administrative Assistant
Expected start date: 11/08/2025