Job Description

Vacancy Type
Permanent
Location
HMP Inverness
Pay Band
B
Salary
26,567

Closing Date

01/06/2025, 23:55
Hours of work
Normal Office Hours
Full or Part Time
Full-Time
Weekly Hours
35
Job Purpose
The post holder will provide administration support within the multi-functional finance and administration team at HMP Inverness.



This is a varied role within an often busy office. The post holder will be responsible for answering phone and email enquiries, booking prisoners visits, general data input into the prisoners records system (PR2) & phone system, ordering and distributing prisoner sundry purchases and ensuring secure storage and maintenance of both financial and prisoner records.



The post holder will provide relief cover within the prisoners canteen (where manual handling may be required) and for the mail administrator - processing royal mail deliveries into the Establishment, following SPS policies and procedures.
Responsibilities
Providing administration assistance within the general office - including, answering internal and external phone/email enquiries, filing, data input and ensuring secure storage and maintenance of data.

Managing the prisoners visit booking phoneline.

Updating and maintaining prisoner records on internal computer systems.

Provide relief cover for the canteenassistant and mail administrator when required.
Canteen - is where prisoners place an order, we bag the items and deliver it.

Handling confidential information and ensuring SPS policies and procedures are followed.

As part of a multi-functional team, the post holder will be required to carry out other tasks or cover as specified by the Office Manager, commensurate to their grade.

Person Specification

SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements

A minimum of 2 National 5 qualifications, including English and Maths or equivalent qualifications, or relevant previous job experience within an admin role.

Essential

Knowledge, Skills and Experience Requirements

Experience of carrying out administrative duties.

Essential

Competent and experienced in the use of MS Office packages, specifically Microsoft Word, Excel and Outlook.

Essential

Experience of understanding and following policies and procedures.

Essential

Behaviour Requirements
Listen & Communicate

Plan & Organise

Relationships & Collaboration
Selection method 1
Interview