Job Description

We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach and can work alongside the wider multi-disciplinary team to provide quality and effective administrative support.



As part of the Community Paediatric Medic Administrative Team you will provide administrative support to the Clinical Administrators and their designated Clinical/Medical staff. Supporting to maintain an effective office system(s) for the delivery and maintenance of Medical Appointments/Reviews, being flexible and use own initiative to organise and prioritise own workload.



You will be part of a dynamic and supportive team, benefiting from a comprehensive supervision and appraisal system, with a commitment to staff development.



You will demonstrate an enthusiasm for professional development and will be motivated to further your understanding and skills through various training opportunities.To effectively manage self, workload



Support with telephone calls for appointments and general enquiries, passing any queries as needed to appropriate Clinical Adminstrator

Telephone contact with families when required

Dealing with all queries and directing as appropriate

To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is

Provide comprehensive administrative support to the Team, and work closely with the Medical Secretaries



Telephone contact with families when required, for instance to rearrange appointments if necessary, convey messages from clinicians and liaise with other agencies (ie schools and referrers)

Open post and scan any paperwork received, ensuring clinically urgent requests are passed to the appropriate Clinical Administrator

Management of inboxes

Adhoc administrative support to the wider Team, including Reception Cover.



NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.



NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.



For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' Section of the document.