Reporting directly to the Honorary Secretary in the first instance, the role entails
Membership
- alongside the Club Administrator, deliver an effective process for membership renewals, and the effective administration and maintenance of the records and database of membership of the club, including the collection and processing of all fees, correspondence with members including new and prospective members, full record keeping & disbursement of membership cards, bag tags etc. Monitoring and management of the ClubV1 database system ensuring regular data capture and updates and effective management reporting to the Honorary Secretary & Committee.
Executive and Administrative Office Support
- Assisting the Honorary Secretary in the efficient management and handling of all club correspondence, emails and other communications. Supporting the Hon Secretary in the effective liaison and interaction with key external stakeholders and suppliers, including but not limited to, Kinross Estates, RBS Mentor, the R&A, Scottish Golf and Perth and Kinross Regional Golf Union and other golf clubs as necessary. Administering the proper filing and record keeping of all key membership files, documents and records including digital documents, HR and staff records where required.
Duties
Manage incoming calls and visitors to the office with professional etiquette, directing enquiries as appropriate
Organise and maintain files, records, and documentation in both digital and physical formats
Perform data entry tasks accurately using relevant software Club V1 Database Management System and Microsoft Office programmes
Assist with scheduling appointments, meetings, and calendar management
Support team members with administrative tasks including photocopying, scanning, and filing
Liaise with colleagues over basic bookkeeping duties Club V1 and Sage accounting software
Utilise Google Workspace tools (Docs, Sheets, Drive) for collaborative projects and document management
Maintain an organised workspace to facilitate efficient office operations
Requirements
Office experience or administrative background is desirable
Good computer skills with proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications
Strong organisational skills with the ability to prioritise tasks effectively
Good typing speed and accuracy for data entry purposes
Clerical experience including filing, record keeping, and document preparation
Exceptional phone etiquette and communication skills
Ability to work independently whilst supporting team objectives
Familiarity with Club V1 Database Management or similar accounting software is desirable but not essential
Attention to detail and a proactive approach to problem-solving
This role provides an engaging environment for those eager to advance their administrative career while contributing to the organisation's success.