Job Description

We are seeking a proactive and detail-oriented Administration Assistant to join our busy General Practice team. The successful candidate will play a vital role in supporting the clinical and administrative functions of the practice, ensuring smooth day-to-day operations and contributing to high-quality patient care.

Main duties of the job

Provide general administrative support to the practice including answering emails, data inputting, managing patient registrations and handling correspondence.

Please see the job responsibilities below for further information about the role.

Job responsibilities

- Assist with scanning, filing, and maintaining electronic and paper records.

- Process patient referrals via the electronic referral system.

- Provide basic IT support to practice staff and raise IT support requests.

- Contribute and take minutes of staff meetings.

- Support the wider admin team during busy periods or staff absence.

- Uphold patient confidentiality and data protection at all times.

Essential Experience

- Previous experience in a administrative role. - Excellent attention to detail and organisational skills. - Ability to work independently and as part of a team. - Understanding of confidentiality and safeguarding principles. - Basic knowledge of IT troubleshooting.

Desirable Experience

-Experience of working in a GP Practice or Primary Care - Familiarity with clinical systems

About us

We are a well-established General Practice based in Lichfield, serving a patient population of approximately 13,500 across three sites: Lichfield, Whittington, and Burntwood. Our multidisciplinary team includes experienced GPs, Advanced Nurse Practitioners, pharmacists and practice nurses, working collaboratively to deliver high-quality, patient-centred care to our community.

Please note travel across the three sites may be required for this role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Job Types: Full-time, Permanent

Pay: 12.21 per hour

Expected hours: 30 per week

Benefits:

Company pension On-site parking
Work Location: In person

Application deadline: 10/10/2025