Job Description

Job Summary

Streatham Common Practice is looking to recruit a high caliber Administrative Assistant to summarise medical records and process SARS

Priority will be given to those with medical terminology and summarising experience in a general practice/healthcare setting.

Key responsibilities are processing of Subject Access Requests (SARs) and the review of medical records and accurately produce a summary of the patient's medical history.

Permanent position

14.85 per hour

NHS Pension

Blue Light Card

Regular team meetings and annual staff appraisal

Streatham Common Practice cares for 12,000+ patients. It is led by three partners who are supported by a full complement of highly skilled and motivated management, administrative and clinical staff.

It has a CQC rating of "Good" in 2019. It is located in newly refurbished premises 10 minutes from Streatham Common Station with direct lines to London terminals, excellent bus links and there is on street parking.

Hours 3-4 days per week (up to 22.5 hours per week) start/finish times can be mutually agreed.

Receipt of request and checking meets guidance for SAR according to GPDR guidelines, including receipt of consent and applicable fees

Creation of SAR using iGPR software

Review of records to redact 3rd party data, plus other sensitive data (e.g. safeguarding) depending on the specifics of the request.

Provision of SAR to requester and recording this within medical and practice records.

Keeping a record of SARs done and reviewing this regularly.

Working with lead GP for medical reports to coordinate SARs process and review queries.

Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately

Accurately SNOMED CT code data on the clinical IT system

Review progress of summarising, ensuring practice targets are achieved

Review all clinical letters, ensuring they are processed appropriately in line with extant protocols

File and store records as required

Photocopy documentation as required

Action all incoming correspondence, emails and mail in a timely manner

Scan patient related documentation and attach scanned documents to patients' healthcare records

Correctly input data into patients' healthcare records

Securely shred any confidential documents as per practice protocols

A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English

Medical records summarisation experience desirable

Experience of working with the general public desirable

Experience of administrative duties essential

Experience of working in a healthcare essential

Excellent communication skills and effective in communicating and understanding patient needs essential

Competent in the use of MS Office and Outlook essential

Problem solver with the ability to process information accurately and effectively, interpreting data as required essential

Ability to use own initiative, discretion, and sensitivity essential

Understanding of clinical coding essential

Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity essential

Ability to work as a team member and autonomously essential

Good organisational skills essential

Clinical IT system user skills (EMIS) and the ability to record accurate notes - essential

Ability to effectively utilise resources - essential

Punctual and committed to supporting the team effort -essential

High levels of integrity and loyalty essential

Clear, polite telephone manner essential

Flexible and cooperative essential

Motivated

Understanding of safeguarding adults and children

Demonstrate personal accountability, emotional resilience and the ability to work well under pressure

Knowledge of and ability to work to key policies and procedures

Disclosure Barring Service (DBS) check

2 professional references one of which should be your current/most recent employer

Job Type: Part-time

Pay: 14.85 per hour

Expected hours: 22.5 per week

Work Location: In person