Administration Assistant

Newcastle upon Tyne, ENG, GB, United Kingdom

Job Description

An exciting opportunity has arisen for an individual to join the Secure Care Forensic Community Administrative Team within Secure Care Services.



This role provides a comprehensive service to the Forensic Outpatient Department, which operates 8:30am - 4:30pm, Monday - Friday. Proven experience of wo rking in similar work environment is required.



Duties include:



Reception and relational/environmental security duties supporting staff, patients and visitors

Diary management including room allocations

Working from shared inbox

Experienced in the use of Microsoft packages i.e Outlook and Word

Knowledge of ordering stock

Issuing and maintaining security equipment i.e. Key cards, SAS alarms, and using a variety of systems that are part of the security processes at the hospital. This is in line with Local Operational Procedures (LOP) which inform staff of their role relating to relational and environmental security

Monitoring entry and exit to the building i.e visitors, service users, carers, items being brought into the unit, working closely with a variety of other staff.

Checking equipment is operating as required i.e., radios, blick alarms etc.

Coordinating the testing of radio frequency & function for the Site Response

Completing security checklists with estates, facilities staff and external contractors i.e. equipment or tool count

Escorting and chaperoning visitors & contractors

Supporting with "lock down" in line with Trust Policy and Local Operational Procedures. This may include monitoring flow through the building, managing access and egress of the response team, first responders or the emergency services

Working with the Forensic Community Service Team Manager to ensure qualities and standards are met within the Forensic Out-Patient Department



We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.



You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.



The post holder will be expected to:



Be self-directed, motivated and be able to contribute positively within a team



Have good customer service skills



Well organised and structured



Demonstrate flexibility in the role



The role will be a varied, with no two days the same and we require someone who is able to use own their initiative, work under pressure and have excellent organisational, interpersonal and communication skills.



The post holder will report directly to the Administration Manager but work closely with the Clinical Team on a day to day basis.



Please find attached job description for full details.



Advertising date :

29 th July 2025



Closing date :

12 th August 2025



We welcome your application.



Please note - this vacancy may close early once a suitable number of applications are received.

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Job Detail

  • Job Id
    JD3467307
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Newcastle upon Tyne, ENG, GB, United Kingdom
  • Education
    Not mentioned