Job Description

Puzzled Training is a trusted and affordable training provider, proudly delivering accredited courses in First Aid, Fire Safety, Moving and Handling, and more. Since our establishment in 2021, we've helped businesses, schools, organisations, and individuals across Yorkshire & North Nottinghamshire access essential training delivered by professionals with real-world experience--from emergency services personnel to seasoned educators.

Due to recent company growth, we are now looking for a motivated and well organised

Administrative Assistant

to join our friendly team on a 20-hour contract. This role is ideal for someone who thrives in a varied environment and enjoys supporting both behind-the-scenes operations and public-facing communications.

Key Responsibilities

Provide administrative support including managing course paperwork, bookings, and certifications Assist with social media content creation and scheduling (Facebook, Instagram, etc.) Communicate with clients via phone and email in a friendly and professional manner Maintain accurate records and help with data entry and invoicing Coordinate training sessions, venues, and training materials Support trainers with logistics and documentation General office duties such as filing, responding to enquiries, and maintaining databases

Who We're Looking For

Strong organisational and communication skills Confident using Microsoft Office (Word, Excel, Outlook) and social media platforms Able to manage multiple tasks independently and work to deadlines Friendly, approachable, and customer-focused Background in education or training environments highly desirable Previous experience in an admin role is a plus, but not essential

What We Offer

Supportive, close-knit team environment A role with variety--no two days are the same Opportunities for growth and involvement in a meaningful mission The chance to contribute to a business that values quality, affordability, and accessibility in training Company events
If you're organised, creative, and want to be part of a passionate and professional team, we'd love to hear from you!

Job Types: Part-time, Permanent

Pay: 12.50-13.00 per hour

Expected hours: 20 per week

Benefits:

Company events On-site parking
Ability to commute/relocate:

Rotherham S66 8AA: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person