Job Description

About Us:

Castleview Cars is a successful and growing car dealership. We pride ourselves on delivering excellent service and a seamless customer experience. We are looking for a highly organised and proactive Administration Assistant to join our busy office and provide essential support to our sales and finance teams.

Role Overview:

You will manage day-to-day administrative tasks, assist the sales team with documentation, and ensure a smooth handover of paperwork, finance applications, and vehicle records. This is a varied role that would suit a motivated individual who enjoys working in a fast-paced environment.

Responsibilities:

Complete all vehicle administration, including logbooks (V5s), service history records, and sales paperwork Assist the sales team with preparing finance applications and submitting documents to finance companies Maintain accurate and up-to-date customer records Liaise with finance companies, DVLA, and other third parties as needed Prepare vehicle handover packs for customers Manage incoming and outgoing post, emails, and telephone enquiries Maintain filing systems and general office organisation Support the wider team with ad-hoc administrative duties

Requirements:

Previous administration experience (automotive industry experience desirable but not essential) Strong attention to detail and highly organised Ability to multitask and prioritise workload efficiently Excellent communication skills, both written and verbal Confident working with computers, CRM systems, and Microsoft Office (Word, Excel, Outlook) A proactive, can-do attitude and willingness to learn Comfortable supporting a busy sales team environment

Benefits:

Full training provided Career progression opportunities within the dealership Supportive and friendly working environment Discretionary performance bonuses Staff car scheme discounts (after qualifying period)

Experience:

Administration: 1 year (preferred) Automotive or finance administration: (desirable but not essential)

Licence/Certification:

Full UK Driving Licence (required)

Work Location:

In person (Windsor, SL4 5LH)

Job Types: Full-time, Permanent

Pay: 23,000.00-26,000.00 per year

Additional pay:

Performance bonus
Benefits:

Company pension Free parking
Schedule:

Monday to Friday Weekend availability
Application question(s):

How many years of administration experience do you have? Are you comfortable supporting a busy sales and finance team? Are you experienced in completing vehicle logbook (V5) paperwork and customer documents? Are you based within commuting distance of Windsor, SL4 5LH? Are you available to work on weekends if required, as part of a rota?
Work Location: In person

Reference ID: Administration Assistant - Sales Support