Job Description

Are you an organized, detail-oriented professional with a passion for keeping operations running smoothly? Do you enjoy working in a dynamic, hands-on industry? We're looking for a proactive

Administrative Assistant

to join our team in the woodworking machinery sector.

In this role, you'll play a key part in supporting our sales, service, and operations teams--ensuring everything from customer orders to machine deliveries runs efficiently and on time. If you thrive in a fast-paced environment and enjoy variety in your workday, we'd love to hear from you.

Responsibilities

Provide comprehensive administrative support, including managing schedules, coordinating meetings, and handling correspondence. Act as the first point of contact for customer inquiries via phone and email. Answer phone calls with professionalism, demonstrating excellent phone etiquette while addressing inquiries or directing calls appropriately. Provide day-to-day administrative support to internal teams. Assist with preparing quotes, invoices, and tracking orders and shipments. Coordinate schedules for equipment deliveries, service visits, and installations. Maintain accurate records both electronic and physical for sales, warranties, manuals, and service documentation. Support team members with clerical tasks as needed, contributing to a collaborative work environment. Manage office and workshop supplies, reordering as needed. Liaise with vendors, technicians, and freight companies to ensure timely service and delivery. Support organization of trade shows and events.

Qualifications

2+ years of experience in an administrative or office support role (machinery or industrial experience desirable but not essential). Strong Microsoft Office skills (especially Excel and Outlook). Excellent organizational and multitasking abilities. Ability to work independently as well as part of a team in a fast-paced environment. Strong communication skills, both written and verbal, with an emphasis on professional phone etiquette. A team player with a proactive approach and a keen eye for detail. Ability to communicate effectively as part of a job share role. Experience with CRM or ERP systems is a plus. Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent typing skills with a high level of accuracy in data entry.

Why join us?

Be part of a small and friendly team in a growing industry. Enjoy a varied role where no two days are the same. Opportunity for growth and skill development.

Benefits

Competitive salary based on experience Opportunities for career growth and training Supportive and collaborative team environment Employee Assistance Programme, Pension contributions, Annual performance based bonus.
Send your CV and a brief cover letter to

info@jmjwood.co.uk.

We look forward to hearing from you.

Job Types: Part-time, Permanent

Pay: From 13.00 per hour

Expected hours: 17 per week

Additional pay:

Yearly bonus
Benefits:

Bereavement leave Free parking Health & wellbeing programme Sick pay
Schedule:

No weekends
Work Location: In person

Application deadline: 31/07/2025
Reference ID: JMJAA25
Expected start date: 01/09/2025