Job Description

Join Our Team: Administration Assistant

About Us

Established in 1988,

Good Directions Ltd

is an architectural engineering company based in Botley. We are well known for designing and manufacturing high-quality architectural features such as

exterior and interior clocks, roof turrets, weathervanes, street furniture, and premium rainwater systems

in copper, zinc and stainless steel. Our skilled team combines traditional craftsmanship with modern technology to deliver bespoke solutions for commercial, civic and private developments across the UK.

You can learn more about what we do at www.gooddirections.co.uk

Our Values

At Good Directions, we take pride in:

Craftsmanship

- delivering well-made, high-quality products using traditional skills

Collaboration

- working closely with customers, suppliers and partners to find the best solutions

Innovation

- embracing new materials, methods and technology while respecting heritage

Sustainability

- striving to minimise our environmental footprint through smart design and processes

Customer Focus

- providing reliable, responsive service and honest advice

Community

- supporting our local area and building lasting relationships

The Role

We're looking for a friendly, reliable and well-organised

Administration Assistant

to support our small but busy office team. You'll be the first point of contact for visitors and callers, while helping keep day-to-day operations running smoothly behind the scenes.

Key Responsibilities

Managing incoming telephone calls, emails and post Booking couriers and liaising with customers to arrange deliveries Welcoming visitors and receiving goods into the office Processing customer payments accurately and securely Handling filing, data entry and document archiving Supporting general administrative and reception duties as required

What We're Looking For

Confidence using PCs and office software (email, Word, Excel etc.) Clear, professional communication, both spoken and written A well-organised, accurate and calm approach to work A friendly attitude and willingness to assist others Previous experience in an office or customer service role would be helpful, but full training will be provided

Why Work With Us?

Join a supportive, welcoming team in a company with strong values and long-standing customer relationships Be part of a business that combines traditional skills with modern technology to create distinctive, lasting products Enjoy a varied role with opportunities to grow your skills and contribute meaningfully to the company's success
If you'd like to be part of something a bit different, and take pride in quality, people and professionalism, we'd love to hear from you.

To apply, please send your CV and a short cover note

Job Types: Full-time, Permanent

Pay: 17,000.00-24,005.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Southampton SO30 2DY: reliably commute or plan to relocate before starting work (required)
Experience:

Administrative: 1 year (preferred)
Language:

English (required)
Work Location: In person

Application deadline: 27/06/2025
Reference ID: ADMIN062025
Expected start date: 25/07/2025