Job Description

Applications are invited from efficient and suitably qualified individuals for the post of a Administrative Assistant at 37.5 hours per week.



We are looking for someone who is hardworking, motivated and with good attention to detail to help support the stoma clinical nurse specialists with a wide range of administrative tasks. Duties will involve updating hospital computer systems, handling medical records, and answering the telephones. You will be expected to demonstrate excellent organisation skills and be flexible and adaptable in your approach to work. You must use tact and diplomacy where appropriate and possess excellent communication and IT skills.



Full training will be provided. The base location would be at Withybush Hospital but with an expectation to travel to the other hospital sites as directed by the senior nursing team and expected to travel within a timely manner to meet expectations of the service delivery plan.



The post holder will work under supervision and will be responsible for assisting the department in general administration duties ensuring a professional and confidential service at all times.



The role requires someone who is able to communicate and welcome into the department all levels of personnel within defined parameters, both internal and external, via phone, E-mail and face to face. They will also need to be able to judge when they need to pass on queries and information to colleagues for more complex enquiries.



Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.



We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.



We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

Four main hospitals:

Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest

Five community hospitals:

Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire

Two integrated care centres:

Aberaeron and Cardigan in Ceredigion, and several other community settings

47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers

Numerous mental health and learning disabilities services



You will be able to find a full job description and person specification attached within the supporting documents.



The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.



The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.



Interviews will be held on 15.08.25