Job Description

Job Overview

Joining this fast paced and lively Administration Team, your focus will be these key areas

The compilation, review and handling of account queries from our multiple servicers. Liaising with internal and external areas via telephone and email. Assisting the team with day to day tasks involving producing letters, contacting customers and account reviews. Managing Multiple inboxes ensuring customers are responded to accordingly Compiling and sending Data subject access requests (DSARs) Dealing with client support needs such as reporting, finance and collating requests

Skills and Experience

We are looking for candidates with

Experience in a debt recovery environment would be an advantage, though not essential as on the job training will be provided Confidence to deal with customers via phone and email Attention to detail and strong organisational skills are essential Highly motivated with strong written and communication skills Ensure that your quality and timeliness of work is in line with our policies and procedures IT proficiency is required An ability to use your own initiative, and work independently and as part of a team Analytical skills Passion to deliver results
If you are energetic, friendly and want to work in a fun, fast-paced environment, we'd love to hear from you!

Equal opportunities

Solaris Law is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.

Pre-Employment Screening

Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check.

Job Types: Full-time, Permanent

Pay: From 24,570.00 per year

Additional pay:

Bonus scheme
Benefits:

Free parking Life insurance
Schedule:

Monday to Friday
Work Location: In person