Job Description

The role

Do you have strong customer services experience and looking to start a career within the insurance industry?


Here at Simpson and Parsons (part of Jensten Group), we are seeking to recruit an Administration Assistant to join our friendly and experienced Insurance team based in the heart of the Lakes.


Reporting to the General Manager and working within a small team, the main purpose of the role is to support the smooth running of the office, whilst providing a friendly and efficient service to our clients.


This is a great opportunity for someone who is seeking to work for successful local independent Insurance Broker and learn from an experienced team.

Key responsibilities as an Administration Assistant will include:

Assist in managing day-to-day administrative tasks, including data entry, and document preparation Handle incoming calls and emails from clients and provide them with efficient and friendly service Support the team by processing policy applications, endorsements, and cancellations accurately and within established timelines Checking documentation from Insurers to ensure any errors or omissions are corrected prior to issue to clients Liaising with insurers and clients to obtain information and updates, inputting accurately to the system

About you

As an Administrator, you will have experience of working in a fast-paced office environment, with the ability to multitask, and a desire to start and progress your career within insurance.


You will also be or have:


Excellent communications skills both verbal and written Confident and effective telephone skills The ability to prioritise and organise own workload The ability to work supportively and jointly with colleagues Ability to work under pressure and to deadlines when required Computer skills: Microsoft Word, Excel and Outlook Attention to detail and ability to analyst data Handle confidential information in a professional way

Rewards & Benefits

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:


Competitive salary with annual pay reviews and bonus scheme 27 days annual leave (pro-rated) (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme (5% employer matched contribution) Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually

About Us:

Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over 600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.


We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.


And that is why you should join us!


Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.