Job Description

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About The Role

This new position is to supplement our team in Worcestershire OOH. This role will support the Administration Lead and interface with Primary Care and the Out of Hours service to ensure seamless delivery to our patients and staff.


This post will involve extensive liaison with individuals, teams and other bodies both within and beyond Practice Plus Group when dealing with such bodies as ICB, Acute and community NHS trusts, GPs and other Health care professions.



This is a Part Time role, offering 27 hours per week across 5 days per week within usual office hours. Exact working pattern to be confirmed.



Practice Plus Group's Integrated Urgent Care Out of Hours (OOH) service delivers high-quality NHS care when GP surgeries are closed--weeknights, weekends, and bank holidays. Working closely with NHS 111, we provide timely telephone assessments, home visits, and face-to-face appointments across multiple UK regions. As part of a national healthcare provider, our multidisciplinary teams help ensure patients receive the right care at the right time, reducing pressure on emergency services and improving access to urgent care.

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What you'll be doing

Maintain communication links between different operational staff and other Managers/Supervisors. To support the Admin Lead with daily administration tasks + Uploading datix and adding relevant documentation along with sending out correspondence to other providers.
+ Provide admin assistance for all special projects and meetings.
+ Inputting of special patient notes maintenance and procedures.
+ To maintain and input information into IT system as instructed
Support with administrative aspects of the staff recruitment process and maintain the training monitoring records and communication. Coordinate Managers and Supervisors diaries and book appointments with internal and external clients. Manage day to day operational admin tasks to meet the needs of the Business. To carry out general office admin including but not exclusively: telephone, filing, printing and scanning. Administration duties to the Worcestershire Operational team ensuring a seamless service. Monitoring all patient call reports are received by the surgeries in a timely fashion.
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What we'll look for in you

Essential


Extensive background as an Administrator, preferably within the healthcare sector Educated to GCSE standard or equivalent, including Maths and English Strong understanding of handling confidential information Very high attention to detail Ability to prioritise workloads Solid written and verbal communication Firm grasp of Microsoft office package; Excel, Outlook, Word, Database

Desirable


Experience working within the healthcare sector Working knowledge of Datix system
If you would like to talk to our recruiter for further information, or for a full, comprehensive , please contact

George Robinson - George.Robinson@practiceplusgroup.com

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Please note that offers of employment are subject to receipt of satisfactory references and a DBS check.



Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.