Job Description

Job Title:

Administration Executive

About Pink Spaghetti:

We are a growing PA company based near Chester looking for a UK based home-based Administration Executive who will support us with our growing list of customer tasks. We provide tailored, relationship-driven support in areas such as email and diary management, administration, research, data entry, and much more. Our clients trust us to be proactive, efficient, and professional, while bringing a personal touch to everything we do.

We're looking for a skilled (minimum 3-5 years experience), customer-focused Administrator to join our small, friendly team. If you have excellent technical skills, a positive outlook, a passion for helping people and love administration tasks, we'd love to hear from you.

Location :

Working with a remote friendly, supportive team. Meeting up in person several times a year.

Hours:

25 hours a week spread over 4-5 days, Monday - Friday during office hours (can fit within school hours).

Rate of pay:

Starting salary of 24,375 - 26,325 per annum pro-rated based on 37.5 FTE

Close date:

16th September

Key Responsibilities:

Manage client accounts:

Manage day to day communication, plan workload and liaise with clients in addition to delivering their work.

Email Management

: Organise and prioritise clients' inboxes, respond professionally on their behalf, and ensure nothing important slips through the cracks.

Diary Management

: Coordinate appointments, manage bookings, and help clients stay on top of their schedules.

Data Entry

: Accurately input and organise data to support clients' business operations.

Customer Support

: Handle phone calls and emails with warmth, efficiency, and professionalism, ensuring clients and their customers feel valued.

Bookkeeping Support

: Provide administrative assistance around bookkeeping tasks, such as chasing invoices and filing expenses.

Process Documentation

: Develop clear and concise process documentation to help streamline tasks and ensure consistency for clients.

Proactive Problem-Solving

: Identify opportunities to improve processes, resolve issues independently where possible, and know when to ask for support or clarification from clients.

Research:

Conducting research on a range of topics as required by the clients.

About You:

To excel in this role, you'll need to:

Have evidence of 3-5 years of administration experience. Be customer-service focused with a warm, approachable manner and a proactive attitude. Be highly organised, with strong time-management skills and attention to detail. Have excellent technical ability, with confidence using tools like Microsoft Office, Google Workspace, CRMs, Xero or FreeAgent and scheduling systems. Be comfortable working independently and as part of a small, collaborative team. Be confident communicating with clients to clarify instructions or expectations. Be able to document processes clearly and concisely for others to follow. Possess a positive and can-do attitude, with the ability to adapt to the needs of different clients. Have superb attention to detail.
This is an employed position and therefore not suitable for freelancers.

Please note: we can only accept applications from those with the Right to Work in the UK.

Job Type: Part-time

Pay: 12.60-13.50 per hour

Expected hours: 25 per week

Benefits:

Company events Work from home
Application question(s):

Why do you think you are right for this role?
Experience:

Administrative: 3 years (required)
Work Location: Remote