Job Description

Salary range: 34,998 - 37,134 p.a. inc. London weighting


Contract: Permanent


Hours of work: 36 hours per week


Location: Civic centre and other locations from time to time

A Great Opportunity...

Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.


The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.

The Post

This is a pivotal role at the heart of Brent Council Direct Services. As our Administrative Officer, you will provide efficient, professional day?to?day support that keeps our service areas operating at pace and to a high standard. You will be the first point of contact within the administration team, welcoming colleagues, service users and external partners, handling post and telephone queries, and setting the tone for a helpful, responsive and solutions?focused service.


You will take ownership of core administrative activities that ensure departments run smoothly. This includes preparing minutes and action logs, raising invoices and following financial procedures, compiling scheduled and ad?hoc reports, and maintaining accurate electronic and paper records. You will champion a self?serve ethos, share good practice with peers, and manage your tasks proactively through to completion.


Financial accuracy and compliance are integral to the post. Each month, you will carry out audits and reconciliations within the regulated service and report any concerns to the relevant Team Manager. Throughout your work, you will handle sensitive information discreetly and in line with data protection, information governance and council policies. Safeguarding is everyone's responsibility, and you will act at all times to protect the health and wellbeing of children and vulnerable adults.


What best sells this role is the variety, responsibility and impact. No two days are the same; you will develop strong professional relationships across Direct Services, build a deep understanding of how our services work, and make a tangible difference by helping teams deliver for Brent's communities. You will join a values?driven organisation that prioritises customer care, equality, safety and continuous improvement, and you will have space to grow your skills while playing a visible, trusted part in service success.

The Person

We are looking for someone who is professional, personable and calm under pressure. You communicate clearly in writing and in conversation, adapt your style to different audiences, and build rapport quickly. You are highly organised with strong time?management, able to juggle a demanding workload, prioritise effectively and maintain meticulous attention to detail. You think logically, spot issues early and take a practical, rational approach to solving them. You naturally look for ways to improve how things are done, and you enjoy working with others, contributing positively to the team and sharing what works well.


You bring experience of providing business support in a busy environment and of following and adapting administrative processes to meet changing service needs. You have a track record of accurate, confidential data input and data management, and you are comfortable working in information?sensitive settings. You understand defined business processes and can explain them clearly to colleagues, helping others to navigate systems and do their work effectively.


You are confident with standard Office packages, particularly Word, PowerPoint and Excel, and you can use information systems and databases to record service information and produce the reports the service requires. You have a good working knowledge of the processes, legislation, policies and standards that shape local government services, and you are committed to developing your skills through ongoing learning.

Why join us?

We know people achieve their best when they feed valued. At Brent, you'll benefit from:


Up to

33 days annual leave

(depending on length of service) plus bank holidays

Excellent pension

with generous employer contributions (LGPS)

Hybrid and flexible working options

available for most roles

Supportive family-friendly policies

for parent, guardians, and carers

Health and wellbeing support

, including access to eye test support and a 24/7 Employee Assistance Programme

Financial support

such as education sessions, childcare deposit loans, and season ticket loans

Travel perks

including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities

Learning and development opportunities

to help you grow your career

Access to My Brent Rewards

with exclusive discounts on shopping, travel, leisure, and entertainment Closing date: 18 January 2026 (23:59)



Additional Information

If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.

Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.


We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.


Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.