Job Description

Overview

We are seeking a highly organised and professional Administrative Officer to join our team. The successful candidate will play a vital role in ensuring the smooth operation of our office by providing exceptional administrative support and excellent customer service. This role offers an opportunity to utilise a wide range of IT and organisational skills within a dynamic environment. The position is paid and suitable for individuals with relevant office experience and strong communication abilities.

Responsibilities

Manage incoming and outgoing phone calls with professionalism and clarity Provide excellent customer service to patients, healthcare professionals, and suppliers Monitor and respond to emails promptly and accurately Perform general administrative duties, including filing, document preparation, and data entry Create and update documents using Microsoft Word and Microsoft Excel Support the pharmacy team with prescription processing and administrative tasks Maintain accurate records and ensure confidentiality at all times Assist with stock management and communication with suppliers when needed

Qualifications

Proven experience in an administrative or office environment is preferred. Strong organisational skills with the ability to prioritise tasks effectively. Excellent communication skills in English Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential. Good IT skills with the ability to troubleshoot basic technical issues. Customer service experience demonstrating professionalism and courtesy. Demonstrated organisational skills with attention to detail. Previous office experience combined with strong communication skills will be highly regarded. This position offers a rewarding opportunity for motivated individuals seeking to develop their administrative expertise within a supportive team environment.
Job Types: Full-time, Permanent

Pay: 28,000.00-31,000.00 per year

Benefits:

On-site parking
Work Location: In person