Job Description

Job Title: Administration Officer

Location: Chester le Street

(occasional travel throughout the UK required)

Hours -

Up to 20 hours per week (Monday to Friday, between 9am and 5pm) - may be combined with the Management Administrator role to create a full-time equivalent of 35 hours per week

Salary -

TBC

The role is offered on a fixed term contact until 31st March 2027 with a strong possibility of extension for the right candidate.

About If U Care Share Foundation

If U Care Share Foundation is a North East based charity dedicated to supporting individuals bereaved by suicide, promoting positive mental health, particularly among young people, and providing vital support to those struggling with their wellbeing.

Established in memory of Daniel O'Hare, who died by suicide, our mission is to prevent suicide through

education, intervention

and

postvention.

We are passionate about saving lives and supporting those impacted by suicide through our community-focused programmes and initiatives.

Role Overview

We are seeking a motivated and organised

Administration Officer

to play a key role within our Training and Development team. The postholder will act as the first point of contact for organisations and individuals seeking adult training or workshops for young people.

Reporting to the

Head of Training and Development

, you will oversee the full lifecycle of workshop bookings--from initial enquiry through to delivery--ensuring exceptional communication and coordination across all stakeholders.

This role supports the smooth operation of our training and development services, contributing directly to our mission of reducing suicide through education and awareness. Responsibilities include managing schedules, coordinating sessions, processing invoices, maintaining accurate records, and supporting presenters to ensure high-quality delivery aligned with project outcomes.

Key Responsibilities

Act as the first point of contact for all training and workshop enquiries.

Manage the end-to-end workshop booking process, including scheduling, communication, and logistical coordination.

Develop and maintain positive relationships with key stakeholders such as schools, community organisations, and mental health professionals.

Provide efficient administrative support to the Training and Development team.

Oversee delivery of core contracts, ensuring compliance with quality and reporting requirements.

Coordinate meetings, events, and training sessions, managing associated logistics.

Maintain accurate records, process invoices, and support project reporting through effective data management.

Support and oversee presenters to ensure workshops meet required project outcomes.

Monitor project progress to ensure delivery within agreed timescales and budgets.

Person Specification

Essential:

Strong organisational and administrative skills with a high level of attention to detail.

Excellent communication and interpersonal skills to build effective relationships.

Proficiency in Microsoft Office Suite and data management systems.

Ability to manage multiple tasks and priorities in a busy environment.

Commitment to the values of If U Care Share Foundation:

Respect, Community, Justice, Service, and Honesty.

Flexible approach to work, with the ability to adapt to the needs of the organisation.

Desirable:

Experience coordinating events, training programmes, or workshops.

Knowledge of charity or community-based work environments.

Qualifications & Experience

Minimum 2 years' experience in a senior administrative role GCSEs (or equivalent) required; an associate or bachelor's degree preferred

Other Requirements

Car owner with a full clean driving licence and insurance for business use Willingness to undertake an Enhanced DBS Check (required for the successful candidate)

Why Join Us?

This is a rewarding opportunity to be part of a compassionate and purpose-driven organisation working to prevent suicide and promote mental health health awareness across communities. The post holder should be passionate about making a meaningful difference and thrive in a collaborative environment.

Safeguarding

To take part in any training as required as part of the role and adhere to the foundations Safeguarding Policy at all times.

Variation

The duties of this post may be subject to variation from time to time following consultation with the post holder.

Confidentiality

All staff are required to sign a confidentiality agreement and respect confidentiality of all matters that they may learn relating to their employment, other members of staff and the general public and will be required to confirm their compliance with relevant codes of conduct.

Job Types: Full-time, Part-time, Fixed term contract, Temp to perm
Contract length: 15 months

Pay: From 22,500.00 per year

Benefits:

Company pension Health & wellbeing programme
Ability to commute/relocate:

Chester-le-Street DH2 2EY: reliably commute or plan to relocate before starting work (required)
Work Location: In person