Job Description

Applications are invited from suitably qualified and experienced administration candidates to join our busy administration teams. We currently have the following Band 3 Administration Officer vacancies with the Newcastle North-East Community Treatment Team based at Benton House, 136 Sandyford Road, Newcastle upon Tyne NE2 1QE: -

1 x full time post :

37.5hrs (Monday to Friday 9am to 5pm)

1 x part time post:

6hrs (Monday to Thursday 9am to 5pm / Friday 9am to 3pm)



This is a very busy service and the successful post holders will members of the admin team to support the large multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times.



You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Clinical Team Manager.



Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: ( see job description for further information):



Experience working in a customer / patient focused environment (face to face and telephone)

Administrative/Secretarial experience

General administrative duties

Fast, accurate typing/keyboard skills

Typing and formatting letters and reports

Minute taking experience

Diary Management

Ability to be self-directed, motivated and be able to contribute positively within a team

Ability to change tasks at short notice

Reliable and punctual

The post holder will be expected to demonstrate flexibility in the role

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.



The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer.



We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.



NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.



Please find attached job description for full details.

Advertising date :

15 th January 2026

Closing date :

29 th January 2026



We welcome your application.



We welcome your application. Previous applicants need not apply. This vacancy will close once a suitable number of applications are received.