Job Description

Your opportunity
What's the Opportunity
If you're an experienced Administrative Assistant looking for your next step, this is a perfect time to join our growing Cardiff team. We're preparing for an exciting relocation to Cardiff city centre, creating a modern, vibrant workspace right in the heart of the city.
Ridge has a well-established and expanding presence in South Wales, contributing to projects valued up to 200 million across sectors including tall buildings, student accommodation, colleges, schools, universities and blue light services. As part of our Cardiff office, you'll play a key role in supporting a team delivering high-profile regional projects as well as nationally significant schemes.
This role is ideal for someone who thrives in a busy professional environment, enjoys variety, and takes pride in delivering high-quality administrative support.
What you need to do to be effective in this role

• Act as a first point of contact for office queries
• Assist with diary management, meeting arrangements and room bookings
• Prepare, format and proofread documents, letters and reports
• Attend meetings and take minutes when required
• Support the onboarding process for new starters
• Process expenses, purchase orders and approvals
• Ensure compliance with health and safety and company policies
• Maintain accurate filing systems (digital and paper)
• Provide day-to-day administrative support to the PA/Office Coordinator
• Book travel, accommodation and coordinate logistics
• Meet and greet visitors, clients and colleagues
• Monitor and order office supplies, liaising with suppliers as needed
• Support facilities management and general office upkeep
• Assist with compliance tasks such as record keeping and reporting
• Undertake First Aider or Fire Warden duties (training provided)
• Provide flexible support for one-off tasks and projects as they arise
• Assist with internal and external events, both professional and social
• Help maintain a positive office culture and a well-presented working environment
• Offer general problem-solving support, escalating issues where appropriate

The skills and experience you need to have for this role

• Strong organisational skills with the ability to manage multiple tasks and deadlines
• Proficiency in MS Office (Outlook, Word, Excel, Teams)
• Excellent communication skills and a confident telephone manner

Personal Attributes

• You are a team player who can also work independently
• Flexible to support changing priorities and busy diaries
• You have a proactive, positive attitude and willingness to get involved
• You are friendly, professional and well-presented approach
• You possess strong attention to detail and accuracy in written English

About us
We are Ridge, a Built Environment Consultancy. We help our clients transform the quality and sustainability of the built environment.
Our 1,400+ people bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. They're the foundation of our success - they drive our vision, embody our values and separate us from the competition.
Come and join us if you're hungry to be part of an exceptional team - if you put quality first - if you're motivated by ingenuity and if you're always aspiring to be the very best.

• Quality
• THE CORNERSTONE OF OUR BUSINESS.

From concept to execution, our work is driven by passion, technical expertise and an uncompromising commitment to excellence - delivering solutions that stand the test of time. We don't need - or want - to be the biggest. Just the best.

• Ingenuity
• AS STANDARD.

We question assumptions and look beyond the obvious - applying technical depth and creativity to solve problems that matter. We find better ways today, then improve on them tomorrow.

• Partnership
• BUILT ON TRUST. GROWN OVER TIME.

Since 1946, strong relationships have shaped everything we do. We listen, challenge with care, and stay with you for the long haul - turning shared goals into lasting impact.

• Aspiration
• THE FIRE IN OUR BELLY.

We start with a vision - then push the boundaries of what's possible. With bold ideas and a clear view of the future, we turn ambitions into meaningful outcomes.
Your benefits
The benefits package we have put together for you supports every aspect of your life.
Annual
leave A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sell.
Community
spirit You can take three volunteering days each year to spend time on causes close to your heart.
Mental
health Mental Health First Aiders are here to support you, backed up by Unum's Help@hand app.
Financial benefits A path to peace of mind: life assurance, pension scheme and income protection.
Physical
wellbeing Your health is a priority for us too, so we offer medical insurance, private GP access and discounted gym membership.
Flexible
working Our flexible approach to hybrid working is there to suit you, your family and your team.
Career development A pathway at Ridge that's focused on your professional, personal or educational aspirations.
Extra
benefits Performance bonus, car allowance and more based on your role - and progression.
We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities' employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you'd like to discuss accessibility, accommodations or adjustments during your application and selection process, please contact us at and we will work with you to ensure you feel included and supported.
A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren't seeking support from agency partners at this time - any unsolicited CV introductions won't be honoured, and we won't grant candidate ownerships on any introduction that you make for roles that haven't been briefed and released to you by our Talent Acquisition team.
We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to , and we'll reach out to you should there be an opportunity.
A polite note to recruitment agencies
We are recruiting for this role directly and aren't seeking support from our agency partners. Any unsolicited CV introductions won't be honoured, and we won't grant candidate ownership on any introductions you make for roles that haven't been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn't currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we'll reach out to you should there be an opportunity.
Note to recruitment agencies
We are recruiting for this role directly and aren't seeking support from our agency partners. Any unsolicited CV introductions won't be honoured, and we won't grant candidate ownership on any introductions you make for roles that haven't been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn't currently work with Ridge but would like to, please send a message to , and we'll reach out to you should there be an opportunity.

Skills Required