Job Description

Administrative Assistant
Location: Duchy Hospital, Cornwall
Hours: Part Time 22.5 hours per week
Job Summary:
We are seeking a proactive and organised Administrative Assistant to support the Senior Leadership Team (SLT) and the PA to the Matron and Hospital Director. This role is ideal for someone with strong administrative skills, excellent communication abilities, and a flexible approach to work. You will play a key role in maintaining efficient office operations and supporting a range of hospital initiatives.
Key Responsibilities:

• Provide administrative support to the SLT and PA to Matron and HD.
• Develop and maintain systems and processes to improve efficiency.
• Take accurate minutes of meetings and briefings.
• Collate and distribute the weekly hospital update.
• Coordinate the purchase and distribution of uniforms, name badges, and ID badges.
• Organise training days and manage non-mandatory training requests.
• Allocate staff lockers and manage key code changes.
• Monitor and follow up on PDR (Performance Development Review) and training compliance.
• Process reference requests and driving on company business applications.
• Support long service awards and the Customer Excellence Reward Scheme.
• Assist with customer service training and SLT on-call coordination.
• Prepare documents and complete forms in line with department procedures.
• Liaise with internal and external stakeholders in a professional manner.
• Resolve queries via phone, email, or in person with excellent customer service.
• Report incidents and hazards using appropriate procedures.
• Comply with Ramsay Health Care's infection control, confidentiality, and risk management policies.

Essential Criteria:

• Demonstrated computer skills, particularly in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Proven ability to work both independently and collaboratively within a team.
• Strong organisational skills with the ability to prioritise and adapt to changing needs.
• Demonstrated customer service skills and a professional, friendly manner.

Desirable Criteria:

• Previous experience in the healthcare sector or a similar administrative environment.

Benefits

• 25 Days Leave + Bank Holidays
• Buy & Sell Flexi Leave Options
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available, in partnership with Halfords
• The Blue Light Card Scheme

About us
We're Ramsay Health Care UK. With 35 hospitals, 7,600 staff and 200,000 patients treated every year, we're one of the leading independent healthcare providers in England. We deliver a wide and comprehensive range of specialised clinical services from routine to complex surgery, day case procedures, cancer care, diagnostic services and physiotherapy. In addition, we also have our three standalone decontamination units which are essential to supporting our clinical outcomes. 94% of our facilities are rated 'Good' by the CQC, and we are extremely proud of the high quality of our staff as well as excellent relationships with doctors and our strong, longstanding partnership with the NHS.
We're part of a global hospital group with over 50 years' experience that operates in 11 countries across the world. As people caring for people, our ethos helps make a huge difference in the lives of millions. We know that our people are our most important asset to our organisation, and are the key to our success and continuing growth.
To apply
Please contact Nadine on for an informal chat, or to ask any questions you may have before you apply.
We care.
It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
"The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We care.
It's more than what we do, it's who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
"The Ramsay Way" culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK's Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD's Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

Skills Required