Job Description

About us

With over 15 years of experience, North Bound Surfacing specialises in high-quality resin bound stone driveways, paths, and patios across Greater Manchester and Cheshire. Customer experience is central to everything we do, and we're committed to providing a seamless and stress-free journey from consultation to completion.

Role Overview

We're looking for a dedicated Administrative Assistant to join our growing team. As the first point of contact for customers, you'll ensure excellent service and support from the start.

The ideal candidate will have strong phone etiquette, data entry skills, and proficiency in Microsoft Office and accounting systems. You'll support the smooth running of the office, assist the Managing Director, and handle various clerical tasks.

Key responsibilities

Act as the first point of contact, providing exceptional customer service and addressing all new enquiries with professionalism and a helpful attitude. Assist with customer follow-up and ensure satisfaction after service delivery. Maintain an organised office environment, ensuring that all supplies are fully stocked and readily available. Oversee stock management in the warehouse, including accurate ordering and record-keeping. Manage the Managing Director's day-to-day calendar and schedule. Assist in preparing presentations, reports, and meeting agendas. Drive operational efficiency by actively seeking ways to improve workflows and boost productivity. Support financial operations by managing invoices and assisting with entries in the accounts system. Use Google Suite for document creation, scheduling, and collaboration.

Requirements

Proven experience in an administrative role or similar position is essential. Strong organisational skills with the ability to prioritise tasks effectively. Excellent phone etiquette and interpersonal skills for clear, effective communication. Proficiency in Microsoft Office applications is essential. Familiarity with accounting systems is a plus. A proactive problem-solver with keen attention to detail.
If you're a motivated individual eager to contribute to a dynamic team and develop your administrative skills, we encourage you to apply for this exciting opportunity as an Administrative Assistant. We provide comprehensive training and ongoing professional development, ensuring that growth and learning are at the heart of everything we do.

Basic 26,000 OTE 28,500

Monday - Friday 8.30am - 4.30pm

Job Types: Full-time, Permanent

Pay: 26,000.00 per year

Additional pay:

Commission pay
Benefits:

Casual dress Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Experience:

Administrative: 5 years (required) Customer service: 5 years (required)
Language:

English (required)
Work Location: In person

Reference ID: NBS1