Job Description

Administrative Assistant at the IPC Group

The IPC Group, a prominent player in the building development and repair sector, is expanding its team and is on the lookout for a dedicated and driven individual to help us continue to grow and succeed.

About Us:

The IPC Group operates in building development and repair works, on behalf of national companies & clients.

Position:

Administrative Assistant

Location:

Eastbourne, UK. In-person (required)

Hours:

Monday - Friday, 9:00 am - 5:00 pm, with a 1/2-hour lunch break

Salary:

25,000 - 28,000 (depending on relevant experience)

Company Progression & Bonus Scheme:

This has the potential to progress to a Claims Handler role, which has additional monetary benefits including a performance bonus.

The ideal candidate will exhibit high standards, excellent communication skills, and the ability to take initiative and prioritise daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.

Responsibilities:

As an Administrative Assistant at The IPC Group, your responsibilities will include, but are not limited to:

- Booking in works with operatives and arranging start dates and site visits.

- Communicating with clients for updates on repair works and informing customers.

- Managing material choices for customers and ordering with our purchasing department.

- General administration tasks, including email writing, form completion, and maintaining spreadsheets.

- Customer and operative engagement to ensure smooth operations.

- Handling calls and emails

- Utilising I.T. systems and SharePoint for record-keeping.

- Card payment handling.

- Compliance with GDPR and Data Protection.

Skills:

- Proficient in the use of I.T. especially able to competently use Microsoft Word, Excel, SharePoint & Outlook etc.

- Professional telephone manner, confident receiving and making telephone calls.

- Confident in dealing with customers as well as challenging customers.

- Ability to take initiative.

- Ability to work under pressure.

- Ability to multitask.

- Customer service skills.

- Positive attitude towards staff members, customers, and contractors.

- Teamwork- you will need to work closely with the management team, contractors, surveyors, and the rest of the admin team.

- Card Payment handling.

- Excellent organisational skills with the ability to prioritise tasks effectively.

- A professional attitude with strong communication skills, both written and verbal.

If you are a proactive individual looking to contribute to a thriving team while developing your administrative skills, we encourage you to apply for this exciting opportunity as an Administrative Assistant.

Job Types: Full-time, Permanent

Pay: 25,000.00-28,000.00 per year

Additional pay:

Performance bonus
Benefits:

Casual dress Company events Company pension Free parking On-site parking
Schedule:

Monday to Friday No weekends
Experience:

Administrative: 3 years (required)
Language:

English (required)
Work Location: In person

Reference ID: AdminIPC