Job Description

Administrative Assistant - Ministry of Defence (MOD)
Location: Regional Occupational Health Team, Medical Centre, Redford Barracks, Edinburgh, EH13 0PP
Pay Rate: 14.19 per hour (paid weekly)
Contract Duration: ASAP start until 29 August 2025 (with possibility of extension)
Working Hours:

• Monday to Thursday: 8:00 AM - 4:30 PM (30-minute lunch break)
• Friday: 8:00 AM - 1:00 PM

The Ministry of Defence is seeking a dependable and well-organised Administrative Assistant to support the Regional Occupational Health Team at Redford Barracks in Edinburgh. This temporary role offers a unique opportunity to work within a government organisation, providing vital support to Occupational Health services. There is a possibility that the contract may be extended beyond the current end date.
Key Responsibilities:

• Assist the Business Manager with the day-to-day running of Occupational Health (OH) business and administrative services
• Support the delivery and management of effective clinical administration, including clinician scheduling, use of accommodation, and resource planning
• Manage patient referrals, appointment planning, issuing appointment letters, and processing post-medical board documentation
• Participate in general reception duties, including patient administration, booking appointments, answering telephone enquiries, distributing mail, and filing
• Assist in the collation and reporting of Patient Experience Surveys
• Refer any verbal or written complaints to the Business Manager in line with the complaints procedure
• Maintain up-to-date information boards in the Front Office and Reception areas
• Sort and distribute incoming and outgoing mail
• Photocopy, file, post, and proof-read documents
• Accurately answer telephone calls and relay messages
• Support general administrative tasks in accordance with established procedures

Candidate Requirements:

• Minimum of two GCSEs (Grade C or above) or equivalent
• NVQ Level 1 in Business Administration or relevant administrative experience
• Basic working knowledge of Microsoft Office
• Strong written and verbal communication skills
• Ability to manage workloads effectively and adapt to a busy, professional environment

Application Requirements:
Candidates must provide the following documentation prior to starting:

• Photographic proof of identity (e.g. passport or driving licence)
• Proof of National Insurance number, including full legal name and all middle names
• Proof of address dated within the last 3 months

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.